Welcome to the Callbell blog
Here you’ll find some thoughts about the latest trends in online digital marketing, sales and customer support
How to Reach Facebook Support: A Step-by-Step Guide
Learn how to contact Facebook Support efficiently with our detailed, step-by-step guide. Get solutions to your issues quickly.
![How to show the agent’s name in WhatsApp messages [2024 Guide]](/assets/uploads/2024/06/img-1-400x250.jpg "How to show the agent’s name in WhatsApp messages [2024 Guide]")
How to show the agent’s name in WhatsApp messages [2024 Guide]
Displaying the name of the agent who is making the replies on WhatsApp is a huge advantage, especially in situations where there are several people in the same interaction. This provides a broad level of trust, by allowing the user to receive a highly customized...
Kommo vs. Callbell: price comparison
Indice What is Kommo? What is Callbell? Comparing the functionality of both tools Let's compare the prices of Kommo vs. Callbell Conclusion Kommo is a platform completely focused on CRM, managing to integrate most of its functions. In addition to this, it also...
How to connect WhatsApp with OpenAI and have an automated chatbot (2024)
Indice What is OpenAI? What is Callbell? How to connect WhatsApp to OpenAI through Callbell? Benefits of having OpenAI with Callbell in your company Conclusion Over the past couple of years, AI has started to be a part of our lives in ways we never imagined before. It...
How to integrate OpenAI on Telegram to create chatbots
Indice Callbell and OpenAI How does OpenAI work on Callbell? How to get the OpenAI API key and integrate it with the Callbell chatbot on Telegram? How to configure Callbell chatbot to use OpenAI in Telegram conversations? Conclusions OpenAI has revolutionized the ways...
WhatsApp Ads: a practical guide to advertising on WhatsApp
Indice What are WhatsApp ads? WhatsApp Ads: How do they work? Why use WhatsApp Ads? Advertising on WhatsApp: create an ad on WhatsApp How to set up a WhatsApp ad on Meta Ads Manager Take WhatsApp ads to another level with Callbell How difficult it has become for...
Take blip vs. Callbell: Price comparison
Indice What is Take blip? What is Callbell? Let's compare the features of both tools Advantages of Callbell over Take blip Let's compare the prices of both instruments Conclusion Take blip or Blip is a cloud-based platform and focused entirely on communication and...
WhatsApp Cloud API – Complete Guide 2024
Indice What is WhatsApp Cloud API? What are the differences between the WhatsApp Cloud API and the traditional WhatsApp API? Benefits of connecting the WhatsApp Cloud API to Callbell Why choose Callbell as your WhatsApp Cloud API provider? How to get and connect...
How to automate replies to broadcast messages on WhatsApp
Indice What does it mean to automate responses to broadcast messages? Why should you automate replies to broadcast messages on WhatsApp? How to automate responses in broadcast campaigns with Callbell Conclusion Have you ever created marketing campaigns directly on...
Five useful strategies to increase web traffic using WhatsApp
Nowadays, the way companies tend to communicate with customers has changed dramatically; the service is faster, the processes take less time and the apps are increasingly simpler. This is why these commercial entities have found themselves forced to change their...
WhatsApp for public institutions
Indice Growth of WhatsApp How to use WhatsApp for public institutions? Improve the diffusion of communications via WhatsApp Conclusion Over time, WhatsApp has been one of the most important apps in the world of online communications, leading many companies, businesses...
The 3 best ideas for creating attractive content on WhatsApp in 2024
Todos, absolutamente todos recibimos mensaje en WhatsApp de forma diaria, pero qué tal si uno de esos mensajes es muy divertido, qué tal si aporta algo de información, conocimiento útil y entretenido a tu día y aparte, es un mensaje promocional donde puedes...
How to create a Chatbot for restaurants with Callbell
Indice What is a Chatbot What is Callbell Create a Chatbot for restaurants with Callbell Conclusion All companies need a person who is capable of providing adequate customer support. This is why we decide to choose increasingly automated solutions, capable of...
Automate your chats: 5 tips that will boost your business in 2024
Indice Why can automating chats increase business in 2024? 5 chat automation ways to boost your business From the leap to automation Do you think you spend the whole day answering the same questions that your customers always ask? Where is my order, how much does it...
Personalized marketing: the 6 best strategies to improve your sales
Indice Implement Callbell for personalized and real-time communication Audience segmentation to adapt your marketing messages Creating personalized email campaigns for better sales Using dynamic content on websites helps solve individual needs Attract customers with...
How WhatsApp API pricing works
Indice What is the WhatsApp API? How does pricing work in the WhatsApp API? Categories of conversations How conversations are started Intervals from customer service Duration of conversations Rates or prices for each single conversation If I have a Callbell account or...
How to create a reminder on WhatsApp conversations with your customers
Indice What are reminders of conversations that took place on WhatsApp How to create a reminder of WhatsApp conversations with Callbell Why is Callbell the best alternative to create reminders on WhatsApp? Conclusion Nowadays, companies no longer communicate via...
How to avoid blocks on WhatsApp? Preventive measures, broadcast messages and alternatives
Indice Why can WhatsApp block accounts? How long do the lockdowns last? The limit of messages an account can send How to use broadcast messages responsibly Alternatives to sending broadcast messages Relationship between blocks and brand image Digital communication is...
Alternative to Respond.io, Trengo, Keybe and more: if you are looking for an alternative to reduce service costs, try Callbell
Indice What features do conventional multi-agent platforms offer? Advantages and disadvantages of using conventional multi-agent platforms Are conventional multi-agent platforms a good option for your business? The best alternative to conventional multi-agent...
Customer service: the importance of efficient management
Indice What is the goal for efficient customer service? How to be successful in customer service Is there any tool capable of optimizing the customer support process? The empathy and qualification of the staff Efficiency means achieving the maximum number of results...
How to create a Bot on WhatsApp with buttons
Indice What are WhatsApp bots? What are the buttons on WhatsApp for? How to create a bot on WhatsApp with buttons? Conclusion Bots to use on WhatsApp are tools highly appreciated by companies. This happens because we now prefer to sell online: in fact, the world of...
WhatsApp referral program
Indice How to make a referral program attractive? What is the connection between WhatsApp and referral programs? A referral program is nothing more than a strategy to retain a customer: customers will in fact recommend your company to other acquaintances so that they...
Six strategies to improve traffic on a website with WhatsApp
Nowadays, WhatsApp is certainly the most used means of communication (except for the Chinese market). And, as with all means of communication, it presents itself as a presenter of information and details. This may seem like common knowledge even if you may not...
How Vitabella managed to gain total control of interactions via Callbell
Vitabella is a small chain of two clinical centers dedicated to aesthetics located in Chile. It is a 100% regional company and since November 2017 it has been characterized by delivering services with the highest standards of quality and customer service. Today we...
How to reduce WhatsApp Business API costs: 7 tips and best prices
Indice What is WhatsApp Business API? Understanding the costs of the WhatsApp Business API 7 Tips and improvements to reduce WhatsApp Business API costs Conclusion Reducing the costs of WhatsApp Business API is surely a very interesting topic since, regardless of the...
![How to add more than one WhatsApp number to a single account [Guide]](/assets/uploads/2024/01/Presentaci%C3%B3n-Callbell5-400x250.png "How to add more than one WhatsApp number to a single account [Guide]")
How to add more than one WhatsApp number to a single account [Guide]
Indice Why add more than one number on WhatsApp? What are the two useful ways for integrating more than one phone number on WhatsApp Conclusion Owning multiple WhatsApp accounts has been an extremely thorny issue for a long time. An absolutely legitimate question is...
How WhatsApp channels work (Pros and Cons)
Indice How do WhatsApp channels work? Pros and cons of WhatsApp channels Conclusion The innovative WhatsApp channels are a new one-way broadcast tool, meaning only administrators have the ability to send text messages, photos, videos, stickers, polls and much more to...
How to create and restore backup on WhatsApp Business
Indice How to create and restore a WhatsApp Business backup on Android How to create and restore a WhatsApp Business backup on iOS Advantages of backup How to improve customer attention and why can restoring chats help your business? There are many reasons why users...
How to send WhatsApp broadcast messages without being blocked?
Indice What are broadcast messages on WhatsApp? Why does WhatsApp block some broadcast campaigns? What is Callbell and how to send broadcast campaigns with this tool without being blocked? Conclusion In the time period between 2023 and 2024, the digital market will...
How to attach interactive buttons on WhatsApp messages?
Indice What are interactive buttons on WhatsApp? What is Callbell and how can you add interactive buttons on WhatsApp? Interactive buttons are an excellent tool that companies use to attract potential customers, generating sales or subscriptions regarding the products...
![How to add your social profiles to Google My Business [2023 guide]](/assets/uploads/2023/12/1-2-400x250.jpg "How to add your social profiles to Google My Business [2023 guide]")
How to add your social profiles to Google My Business [2023 guide]
Indice What is Google My Business How to add social profiles to Google My Business How to increase the chance that Google My Business will allow you to correctly add personal social profiles? What is Callbell and how it can help you boost your Google My Business...
How do template categories work on WhatsApp?
Indice How do template categories work? Callbell and templates on WhatsApp From a business point of view, there are so-called templates on WhatsApp. These models have different objectives and are used in many situations. Therefore, we can say that it is the way in...
How to automate customer follow-up via Callbell
Indice What does the term follow-up mean? How does follow-up automation work and how can it be configured? Conclusion Managing customers, following them during the initial stages of a company is not that difficult. However, by giving more and more space to business...
4 tools to create broadcast campaigns on WhatsApp
Indice What are broadcast campaigns on WhatsApp? What are broadcast campaigns for? 4+ tools to create Broadcast campaigns on WhatsApp Conclusion Marketing campaigns have always been considered an excellent and useful strategy for all those companies that wish to...
4 Chatbot flows to use to reduce customer response times
Indice Why it is so important for a chatbot to convey fluidity What makes a conversation flow How to use the previously mentioned tool to create a successful chatbot Examples of chatbots to implement in your company Conclusion Chatbots are considered the first...
![Create WhatsApp flows using WhatsApp Manager without code [Complete Guide]](/assets/uploads/2023/11/Euro-Trip2-400x250.png "Create WhatsApp flows using WhatsApp Manager without code [Complete Guide]")
Create WhatsApp flows using WhatsApp Manager without code [Complete Guide]
Last month Meta launched WhatsApp Flows, an extremely interesting new feature that allows thousands of companies to design modules of all types to include within WhatsApp chats. The variety of tools is truly incredible: you will be able to create simple registration...
How to create a chatbot flow with Callbell without getting bored
Indice What is a chatbot flow Why it is essential to create a chatbot flow Advantages of a chatbot flow How to create a chatbot flow with Callbell Thanks to the arrival of artificial intelligence, companies tend to increasingly enter into automation and the use of...
How to create successful chat routing for sales and support teams?
Indice What is chat routing Why you need to do chat routing Benefits of chat routing How to create a chat routing with Callbell Callbell for sales and support teams Many companies have different teams to assist their customers: among them we take into consideration...
How Hilos works and his competitive alternative
Indice What functionality does Hilos offer? Advantages and disadvantages of Hilos Is Hilos a good option for your business? The best alternative to Hilos? Over the years, messaging apps have occupied an increasingly larger space within corporate acquisition...
How Kommo works and his competitive alternative
Indice What features does Kommo offer? Who can use Kommo? Advantages and disadvantages of Kommo Is Kommo a good option for your business? The best alternative to Kommo? If we have to talk about communication, messaging apps certainly dominate the market led by...
5 SaaS sales tips to close more sales
Indice What is SaaS sales? What are SaaS companies? What are the top 5 tips for SaaS sales? How Callbell can help you improve your SaaS sales? SaaS sales are one of the constant thoughts of company CEOs. Indeed, these live thanks to the monthly acquisition of new...
How to get a virtual number on WhatsApp Business?
Indice What is a virtual number? How to get a virtual number? Callbell and virtual numbers on WhatsApp Virtual numbers, the concept may appear uninteresting since the adjective refers to apps and the internet. However, for businesses they are essential, as most call...
4 ways to get in touch with WhatsApp support
Indice What is WhatsApp and why contact support? How to contact WhatsApp support? Callbell and WhatsApp Have you ever had a problem on WhatsApp that you cannot solve or faced a bug capable of making the platform extremely annoying? It happened to us and we can affirm...
How does Whaticket work?
Indice What features does Whaticket offer? Advantages and disadvantages of Whaticket Is Whaticket a good option for your business? Is there a better alternative to Whaticket? Over time, companies have increasingly innovated, changing the way they market and...
Pre-sales team vs. sale: what’s the difference?
Indice What are pre-sales? What are sales? What role does each team play and what are their functions? Difference between presale and sale How can Callbell help you in both the pre-sales and sales steps? Within the sales cycle, customers and potential customers go...
4 extremely effective changes to expand customer service operations
Indice What are the 4 effective ways to expand customer service operations for your business? What is Callbell and how can it help your business In recent times, it is really important for all companies to maintain the loyalty of their customers. This occurs because...
5 useful tips to improve customer service
Indice Choose what you need for customer service Decide what the duties and responsibilities of your customer service staff will be 5 effective tips for choosing the best customer service representative Callbell and customer service Teams focused on customer service...
![Issues with Ads Redirecting to WhatsApp API Cloud [Fixed ✅]](/assets/uploads/2023/09/a884df98-55f4-4abf-9704-90abd029b96d-400x250.jpg "Issues with Ads Redirecting to WhatsApp API Cloud [Fixed ✅]")
Issues with Ads Redirecting to WhatsApp API Cloud [Fixed ✅]
If your business model is based on generating advertising campaigns on Instagram or Facebook with the aim of initiating conversations on WhatsApp, and you use WhatsApp Cloud API services to manage these conversations, you've likely noticed that Meta has been reporting...
![How to do marketing on Telegram [2023 Guide]](/assets/uploads/2023/09/3-4-400x250.jpg "How to do marketing on Telegram [2023 Guide]")
How to do marketing on Telegram [2023 Guide]
Indice Understand how marketing on Telegram works How to use Telegram groups and channels for marketing? Ads on Telegram to increase sales Tips for improving marketing within messaging apps Conclusions Over the years, all companies have decided to be increasingly...
How to build a chatbot on WhatsApp Business without using code?
Indice What are chatbots on WhatsApp? Is it necessary to use a code to create a chatbot on WhatsApp? How to create a chatbot without code on WhatsApp? Conclusion Chatbots are tools that, despite being optional, become essential in many cases. This occurs because on...
How to connect healthcare professionals with their patients using WhatsApp
Indice What is Callbell and how can it impact the healthcare sector? How can I use Callbell to connect healthcare professionals with their patients digitally? Conclusion In the healthcare world, connecting with patients is essential. That is why WhatsApp represents...
Examples of chatbots on WhatsApp for each use
Indice What are WhatsApp chatbots and how can they be applied? 10 use cases of bots on WhatsApp Conclusions Have you ever wondered whether or not it is really beneficial to have a chatbot that can automatically take care of your customers? It may be difficult to...
4 strategies to reduce the cost of customer service operations
Indice What strategies can reduce customer service costs? Why is it recommended to use customer service strategies? Conclusion Companies try to reduce costs as much as possible because the fewer costs there are, the greater the profit obtained. This applies to all...
How to send mass messages with WhatsApp Business without limits?
Indice What is Callbell and its Broadcast module How to send mass messages through WhatsApp Business without limits? Conclusions Nowadays, it is essential to communicate with others: this speech is referring to companies and individuals. However, we must consider that...
How to apply a sales funnel directly on WhatsApp to follow all your customers
Indice What is a sales funnel on WhatsApp? How to track your customers on WhatsApp? How to apply sales funnels on WhatsApp? Conclusions Have you ever wondered why sales funnels are so much needed to control all your customers? For us at Callbell it is extremely...
How to automatically generate and qualify leads on WhatsApp
Indice What are leads and why are they so important? Why WhatsApp plays a vital role in lead acquisition How to generate and qualify leads on WhatsApp automatically Conclusions Generating leads on WhatsApp is a task that every single company has to perform, especially...
How to create automatic booking flows directly on WhatsApp
Indice What are automatic booking flows? How to create booking flows on WhatsApp using Callbell? What are the advantages of automatic booking flows on WhatsApp? Conclusion Viral automation is a practice that has spread enormously in this 2023 and thousands of...
Does your business want to centralize messaging across multiple Instagram Direct accounts? Here is the solution
Indice Why should a business own multiple Instagram Direct pages? What is Callbell and how does it work? What are the benefits of using Callbell to manage multiple Instagram accounts How can a business manage messaging for multiple Instagram Direct accounts?...
Does your business manage a big number of Facebook pages, needing to centralize all messages in one place? Here is the solution
Indice Why have multiple Facebook pages? What is Callbell and how does it work? How to centralize messages from other Facebook pages in one place? Facebook is the best tool in the world when it comes to social media. Many users tend to use it to talk to their friends,...
How can a brand that operates in multiple markets centralize messaging across multiple WhatsApp, Facebook Messenger, Instagram Direct and Telegram accounts
Indice Why do brands operate in different markets? What is the need for brands to operate in various markets? Advantages of operating in different markets How can a brand centralize the messages of its communication channels, while operating in multiple markets?...
How to manage multiple brands on different WhatsApp accounts at the same time?
Indice What is a multi-brand company? Why does a multi-brand company need several WhatsApp accounts? How to simultaneously manage several WhatsApp accounts for each individual brand? The best strategies to control multiple brands in a single company Conclusion In our...
![Use multiple WhatsApp accounts on one device [2023 Guide]](/assets/uploads/2023/08/1-3-400x250.jpg "Use multiple WhatsApp accounts on one device [2023 Guide]")
Use multiple WhatsApp accounts on one device [2023 Guide]
Indice Benefits of WhatsApp multi-number and multi-brand control for business via Callbell How to separate departments on WhatsApp? How to centralize WhatsApp accounts in one platform in detail? What is the best tool to use several WhatsApp numbers in one platform?...
How to use chatbots on Telegram to improve your business: detailed guide
Indice What is a chatbot and how does it work? Steps to implement a chatbot on Telegram What are the benefits of using Telegram chatbots that are ideal for your business Conclusion For some years, Telegram has placed itself among the first competitors of WhatsApp. In...
How to automate WhatsApp with chatbots to boost your sales: Step by Step
Indice What is a chatbot and how does it work? Steps to implement a chatbot in WhatsApp Benefits of using WhatsApp chatbots for your business Conclusion Find out how to boost and grow your own business using chatbots on WhatsApp in our step-by-step guide! Friends, we...
Using chatbots on Instagram to boost your business: A Step-by-Step Guide
Indice What is a chatbot and how does it work? How to implement a chatbot on the Instagram social network Benefits of using chatbots on Instagram Conclusion We know very well, Instagram is truly one of the most popular social networks in the world. We all use it to...
![How to use chatbots in Facebook Messenger to boost your business [Step by Step Guide 2023]](/assets/uploads/2023/07/1-400x250.jpg "How to use chatbots in Facebook Messenger to boost your business [Step by Step Guide 2023]")
How to use chatbots in Facebook Messenger to boost your business [Step by Step Guide 2023]
Index What is a chatbot and how does it work? Steps to implement a chatbot on Facebook Messenger Benefits of using chatbots on Facebook Messenger for your business Conclusion Chatbots are a tool that has been making a lot of noise for some years. For some users, the...
A chatbot for your business in 2023? Pros and cons revealed
Indice Improving operational efficiency: how chatbots can automate tasks and streamline internal processes The human factor: finding the balance between automation and human interaction Limitations, challenges and benefits of chatbots Callbell and its Chatbot function...
![Apply WhatsApp in your educational business [Updated Guide 2023]](/assets/uploads/2023/05/1-6-400x250.jpg "Apply WhatsApp in your educational business [Updated Guide 2023]")
Apply WhatsApp in your educational business [Updated Guide 2023]
Indice How to take advantage of WhatsApp for education effectively? Best practices for using WhatsApp in education Benefits of using WhatsApp as a tool for educational institutions Strategies to encourage public interaction on WhatsApp for educational institutions How...
How your retail store can transform operations with WhatsApp
Indice Improve customer service with WhatsApp in your Retail business Boost sales and build customer loyalty with WhatsApp in the Retail sector Take advantage of the Callbell functions with WhatsApp to improve your company's customer service Companies in the...
E-commerce on multiple platforms: the best guide to connect your favorite platforms to your e-commerce
Indice Benefits of omnichannel e-commerce Designing an effective omnichannel strategy Know your target audience and their preferences Defining your omnichannel goals and objectives Callbell the best omnichannel tool for your business Want to know how omnichannel...
![How spare parts distributors can use WhatsApp [Complete Guide 2023]](/assets/uploads/2023/05/1-3-400x250.jpg "How spare parts distributors can use WhatsApp [Complete Guide 2023]")
How spare parts distributors can use WhatsApp [Complete Guide 2023]
Indice Strategies for exceptional customer service with WhatsApp Driving sales and building loyalty with WhatsApp in the spare parts sector Using advanced features of WhatsApp plus the Callbell tool to optimize efficiency and productivity in your spare parts...
Building a sales funnel on Telegram: here’s how
Indice How does a Telegram-oriented sales funnel work? What is a sales funnel? How to create a sales funnel with Callbell on Telegram? Conclusion Telegram is an instant messaging platform that is becoming increasingly popular in the entire world. With more than 500...
Learn how to build a sales funnel on Facebook Messenger
Indice What is a Facebook Messenger-oriented sales funnel? What is a sales funnel? How to create a sales funnel with Callbell on Facebook Messenger? Conclusion Everyone knows that one of the biggest sources of advertising and customer acquisition is Facebook platform...
Build a sales funnel on Instagram Direct in a simple way
Indice ¿Qué es un embudo de ventas? En que ayuda un embudo de ventas a mi negocio? El intercambio de mensajes, la etapa más importante en un embudo de ventas Como crear un embudo de ventas con Callbell en Instagram Direct? Conclusión Have you ever wondered what an...
The 9 best examples of successful Marketing campaigns on WhatsApp
Indice What is WhatsApp Marketing Advantages of WhatsApp Marketing 9 examples of successful WhatsApp marketing campaigns Improve your Marketing campaigns on WhatsApp with Callbell WhatsApp Marketing is a very common tool, used by everyone from the smallest...
SMS vs. WhatsApp Marketing: what are they and which is the best?
Indice What is SMS Marketing? What is WhatsApp Marketing? Why WhatsApp Marketing is better than SMS? Why is SMS less effective for marketing campaigns? How can CRM for WhatsApp help businesses manage their customer interactions? How to take advantage of WhatsApp...
WhatsApp Marketing: what are your best practices?
Indice What is WhatsApp Marketing? Advantages of WhatsApp Marketing How does the WhatsApp Business API help WhatsApp Marketing? Benefits of WhatsApp Marketing and the WhatsApp Business API for businesses Best practices for WhatsApp Marketing How Callbell can help you...
![Broadcast list on WhatsApp, what is it? [Complete Guide 2023]](/assets/uploads/2023/04/Copia-de-Copia-de-Copia-de-Copia-de-Copia-de-Copia-de-Instagram-and-third-party-apps50-400x250.jpg "Broadcast list on WhatsApp, what is it? [Complete Guide 2023]")
Broadcast list on WhatsApp, what is it? [Complete Guide 2023]
Indice How to create a broadcast list on WhatsApp step by step What are the advantages and disadvantages of using broadcast messages on WhatsApp? How to edit and delete a WhatsApp broadcast list? What are the limitations of WhatsApp broadcast lists? What things can we...
![How can I advertise on WhatsApp Business [Complete Guide 2023]](/assets/uploads/2023/04/Copia-de-Copia-de-Copia-de-Copia-de-Copia-de-Copia-de-Instagram-and-third-party-apps55-400x250.jpg "How can I advertise on WhatsApp Business [Complete Guide 2023]")
How can I advertise on WhatsApp Business [Complete Guide 2023]
Indice How to take advantage of WhatsApp Business? How to sell by advertising on WhatsApp Business? Why is it important to create advertising for WhatsApp Business? Step by step: How to create advertising for WhatsApp Business The advertising on WhatsApp Business has...
How to connect WhatsApp to Survey Sparrow | Callbell
Index What is Survey Sparrow? What is Callbell? How to integrate WhatsApp to Survey Sparrow - Main method How to integrate WhatsApp to Survey Sparrow with Zapier - Alternative method In this article, we will discuss how to connect the Callbell API to integrate...
Improve your customer service using WhatsApp templates
Indice What are customer service templates and where can they be used? Which platforms allow me to use templates in WhatsApp? Improve your customer service with Callbell templates Conclusion Customer service is a cornerstone for any kind of business, enterprise,...
4+ SaaS tools ideal for business growth
Index SaaS tools are very expensive? Why are SaaS tools important for your business? When should I implement SaaS tools in my business? 4 essential SaaS tools Conclusion The increasingly easy access of companies to SaaS tools has led to amazing growth in recent years....
The art of building customer relationships digitally: 11+ tips
Index Why is it important to build a good relationship with your customers? 11+ tips to build customer relationships How does the relationship with customers can benefit my business? Conclusion Nowadays people give great importance to the relationships with companies....
How to connect WhatsApp to Typeform | Callbell
Index What is Typeform? What is Callbell? How to Integrate WhatsApp to Typeform - Main method How to Integrate WhatsApp to Typeform with Zapier - Alternative method In this article, we'll look at how your business can connect Whatsapp to Typeform, using the Callbell...
Increased productivity of operations teams by 25% or more with Callbell
Indice What is team productivity? What is Callbell? Why is it important to improve the productivity of a company's operations team? Increase operations team productivity by 25% with Callbell Conclusion The productivity of the operative team is a major factor in the...
WhatsApp Business: the best effective business messaging system
Index How do companies use WhatsApp? Importance and benefits of using WhatsApp in your company How do people use messaging apps to buy and acquire services on the internet? Should I use WhatsApp Business? What is Callbell and how can it help you improve your...
ChatGPT with WhatsApp through Callbell an essential integration for your business
Index What is OpenAI of ChatGPT What is Callbell How can AI help you in your business? How does OpenAI integration to Callbell (ZapReply) work? Nowadays we will discover the way in which your own company can use the artificial intelligence of (ChatGPT) by connecting...
How does Botmaker work?
Índice What functionalities does Botmaker offer? Botmaker: pros and cons Botmaker: Advantages and Disadvantages Is Botmaker a good option for your business? Is there a better alternative to Botmaker? Online commerce is experiencing a boom in the digital age, and the...
How to connect WhatsApp to Monday.com | Callbell
Índice What is Monday.com? What is Callbell? How to integrate WhatsApp to Monday.com - Main method How to integrate WhatsApp to Monday.com with Zapier - Alternative method In this article we are going to detail and explain in a simple way how your company can link its...
WhatsApp Business API: Top Features
Índex What is the WhatsApp Business API? What are the best features? Take advantage of WhatsApp Business with Callbell It is no secret to anyone that WhatsApp has the largest number of users in messaging apps in the world. It won't be long before this app is totally...
How to connect WhatsApp to Hubspot | Callbell
Index What is Hubspot? What is Callbell? How to Integrate WhatsApp to Hubspot - Main method How to Integrate WhatsApp to Hubspot with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Hubspot , using the Callbell API....
How to connect WhatsApp to 123 Form Builder | Callbell
Indice What is 123 Form Builder? What is Callbell? How to integrate WhatsApp to 123 Form Builder - Main method How to integrate WhatsApp to 123 Form Builder with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to 123...
How to Get Verified on Instagram: Instagram Blue Tick
Index What is Instagram verification and its benefits? How do I get Instagram verification? General recommendations to take advantage of your verified Instagram account Are you very curious about how to get the blue check of Instagram verified and obtain exclusivity...
From reactive to proactive: how to change your customer support strategy
Index Reactive vs. Proactive Customer Service: What's the Difference? So why implement a proactive customer support service? How to change your customer support strategy? Conclution In recent years, the market has undergone changes, as there is extensive competition,...
How to connect WhatsApp to SugarCRM | Callbell
Index What is SugarCRM? What is Callbell? How to integrate WhatsApp to Sugar CRM - Main method How to integrate WhatsApp to SugarCRM with Zapier - Alternative method In this article we will show you how to connect WhatsApp with SugarCRM using the Callbell API. It is...
The 3+ best apps for customer service in social networks
Having good customer service is a key factor in building trust between a company and the consumer. It is the main attribute to create a link and strengthen the user experience, which is why investing in customer service apps on social networks is an excellent option...
How to create a detailed contact database in WhatsApp
Index What is a WhatsApp database? Why do I need a WhatsApp database? How to create a WhatsApp database with Callbell? Conclusion If you are reading this article, it is probably because your company uses WhatsApp to sell and serve customers. Now, the most likely thing...
What are Callbell APIs and how do they work
Índice What is an API? Callbell: what it is and how it works Callbell API Documentation for Contact Management Callbell API Documentation for Message Management How to activate the Callbell API? In this article we will explain what it is, how it works and how to...
How to handle high volumes of inquiries during Christmas
Index What are the high volume of inquiries? What is Callbell? Why Callbell helps you manage the volume of inquiries at Christmas? How to handle the high volume of queries at Christmas using Callbell? We all know that Christmas is a complicated date and the truth is...
WhatsApp Premium: how does the paid version of WhatsApp work
Index What is WhatsApp Premium? Advantages and disadvantages of WhatsApp Premium The best alternative to WhatsApp Premium For almost a year now, the world's largest messaging app has been working on WhatsApp Premium . It is nothing more than an account model that you...
How does sleekflow.io work
Index Main features of Sleekflow.io Should I use Sleekflow for my business? Advantages and disadvantages The best alternative to Sleekflow Sleekflow is a Software that allows brands to manage multiple channels like WhatsApp, Facebook Messenger, Instagram, Line,...
How does Walichat work
Index What functionalities does Walichat offer? Walichat pros and cons Is WaliChat a good option for your business? Is there a better alternative to Walichat? Walichat is a platform that facilitates communication with the client, it features a variety of tools that...
20 cheap gifts for your most loyal customers for Christmas 2022
Index Cheap and original gifts to give at Christmas How to choose a good gift for my clients without generating losses? How to get the most out of gifts? Conclusions Building lasting relationships that preserve over time is the foundation of a business and despite the...
Tools for entrepreneurs: 7 platforms to manage your business
IndexWhat are the 6 or more tools for entrepreneurs that will help you manage your business?Indispensable tips to improve the management of your businessWhat is the best entrepreneurial tool to manage your business?As entrepreneurs we always look for ways to boost our...
How to connect WhatsApp to NoCRM | Callbell
Índice What is NoCRM? What is Callbell? How to integrate WhatsApp to NoCRM - Main method How to integrate WhatsApp to NoCRM with Zapier - Alternative method We are going to explain to you in a very easy, simple and fast way, how companies can link WhatsApp with NoCRM,...
A definitive guide for SaaS sales via WhatsApp in 2022
Index What are SaaS sales? How do SaaS sales work through WhatsApp? What are the main SaaS sales models on WhatsApp? What are the key metrics for SaaS companies on WhatsApp? What is the best SaaS business tool to sell via WhatsApp? SaaS companies have been around for...
The 5 Best Help Desk Websites for Growing Businesses
Índice What are Help Desk Websites? Why should I use a Web Help Desk? The 5 best Web Help Desk in the market What is Callbell and how can it help you? Did you know that support teams need help too? That's right, many of today's support teams need help. This is due to...
How to connect WhatsApp to Close.io | Callbell
Index What is Close.io? What is Callbell? How to integrate WhatsApp to Close.io - Main method How to integrate WhatsApp to Close.io with Zapier - Alternative method In this article we will explain how your company can link WhatsApp with Close.io , using the Callbell...
How to send newsletter via WhatsApp?
Index What are newsletters for WhatsApp? Use Cases How to send newsletters via WhatsApp with Callbell How much does it cost to send a Newsletter on WhatsApp with Callbell? Conclusion WhatsApp mass messages or newsletters are undoubtedly a great marketing tool that can...
What is personal selling?
Index What is personal selling? How can I apply personal selling in my business? Benefits of applying Personal Selling in my business Conclusions Selling is a challenge for any entrepreneur, especially for those who do not have the tools and timely advice to devise an...
How to connect WhatsApp to Zendesk | Callbell
Index What is Zendesk? What is Callbell? How to integrate WhatsApp to Zendesk - Main method How to integrate WhatsApp to Zendesk with Zapier - Alternative method Today we are going to explain how you can connect WhatsApp with Zendesk, using the Callbell API. To get...
5 reasons why instant messaging is more effective at converting customers
Index Instant messaging vs. emails Convert customers using instant messaging! Why is instant messaging good for my business and how can I use it? What is the best tool to manage my company's instant messaging? In recent years, the number of users who use instant...
How does Callbell Shop work?
Index How to create my virtual store for free? Callbell Shop, the tool you need to sell online How to use Callbell Shop? What functionalities does Callbell Shop offer? Conclusion Today, having an online business has become a safe, efficient, and profitable alternative...
How to connect WhatsApp to Question Scout | Callbell
Indice What is Question Scout? What is Callbell? How to integrate WhatsApp to Question Scout - Main method How to integrate WhatsApp to Google Forms with Zapier - Alternative method In this article, we will discuss how to connect the Callbell API to integrate WhatsApp...
6 low-effort strategies to quickly close more clients
Index What are the methods to close sales? What are the 6 most effective methods? What is Callbell and why will it help you close more clients? Sales depend on great effort to achieve great results. This means that sales representatives or salespeople must spend a...
How to connect WhatsApp to Pipefy | Callbell
Index What is Pipefy? What is Callbell? How to integrate WhatsApp to Pipefy - Main method How to integrate WhatsApp to Pipefy with Zapier - Alternative method Do you want to join forces with WhatsApp and Pipefy to automate your sales processes? With our platforms it...
How to connect WhatsApp to Apptivo | Callbell
Index What is Apptivo? What is Callbell? How to integrate WhatsApp to Apptivo Would you like to integrate and enjoy WhatsApp and Apptivo to automate and solve your sales processes? With our official API it is highly possible, to do so you need an account in Callbell...
How to connect WhatsApp to Zoho CRM | Callbell
Index What is Zoho CRM? What is Callbell? How to Integrate WhatsApp to Zoho CRM - Main Method How to integrate WhatsApp to Zoho CRM with Zapier - Alternative method In this article we will explain how your company can link WhatsApp with Zoho CRM, using the Callbell...
Why and how to switch to an Instagram business account?
Indice Why switch from a personal account to a business account on Instagram? How to switch from a personal Instagram account to a business account Steps to switch from a personal account to a business account on Instagram Conclusion Instagram is among the top...
How to connect WhatsApp to Salesforce | Callbell
Index What is Salesforce? What is Callbell? How to Integrate WhatsApp to Salesforce - Main Method How to integrate WhatsApp to Salesforce with Zapier - Alternative method In this article we will explain how your company can link WhatsApp with Salesforce , using the...
How does LiveConnect work and what is the best alternative?
Index Main features How to register for LiveConnect Advantages and disadvantages of LiveConnect Should I purchase LiveConnect? Alternatives to LiveConnect LiveConnect is one of those tools that help companies to develop their communication. It is no secret that...
How to use WhatsApp for your business safely
Index Use only official WhatsApp apps Control access to the customer service account Prevent information leakage and loss Generate customer confidence Security measures to take care of your WhatsApp account also matter WhatsApp is the standard in terms of...
How to migrate your WhatsApp API account from Sirena app (Zenvia Conversion) to another service?
Index What is the WhatsApp API of Siren App? How to migrate your WhatsApp API account to Sirena app (Zenvia Conversion)? What is the best service to migrate your WhatsApp API account from the Sirena app (Zenvia Conversion)? When you have a company and you make many...
5 tips to eliminate the No-Shows in a sales call
IndexWhat is a no-show?What are some common reasons why a person does not show up for a sales call?5 tips to eliminate No-ShowsWhich tool allows you to have the best chance of presentation in the sales call?The B2B sales environment is not always friendly to...
How to export WhatsApp contacts
Index What is WhatsApp and what is its purpose? How to export WhatsApp contacts How to significantly improve interaction on WhatsApp WhatsApp, to say the least, is indispensable for almost anyone in the world with Internet access. Private and professional life have...
How to connect WhatsApp to Nimble | Callbell
Index What is Nimble? What is Callbell? How to integrate WhatsApp to Nimble - Main method How to integrate WhatsApp to Nimble with Zapier - Alternative method Would you like to connect and enjoy WhatsApp and Nimble to automate your sales processes? With our API...
How to connect WhatsApp to Survey Monkey | Callbell
Index What is Survey Monkey? What is Callbell? How to integrate WhatsApp to Survey Monkey - Main method How to integrate WhatsApp to Survey Monkey with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Survey Monkey,...
How to connect WhatsApp to Nethunt | Callbell
Index What is Nethunt? What is Callbell? How to integrate WhatsApp to Nethunt - Main method How to integrate WhatsApp to Nethunt with Zapier - Alternative method Would you like to connect and enjoy WhatsApp and Nethunt to automate your sales processes? It is possible...
What is simla.com and how does it work?
Index Main features How to register on Simla.com Advantages and disadvantages of Simla Should I purchase Simla? Alternatives to Simla Simla is a phenomenal sales and multi-agent support platform for many e-commerce companies, pharmacies, universities and any type of...
How to connect WhatsApp to Pipedrive | Callbell
Índice What is Pipedrive? What is Callbell? How to integrate WhatsApp to Pipedrive - Main method How to integrate WhatsApp to Pipedrive with Zapier - Alternative method In this article we will explain how your company can link WhatsApp with Pipedrive, using the...
How can I build a dashboard for WhatsApp Business?
Index What is it and how can I get a dashboard for WhatsApp Business? WhatsApp dashboard statistics provided by Callbell The importance of the WhatsApp dashboard: statistics and information management Nowadays customers require more immediacy when interacting with a...
How to connect WhatsApp to Google Forms | Callbell
Index What is Google Forms? What is Callbell? How to integrate WhatsApp to Google Forms - Main method How to integrate WhatsApp to Google Forms with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Google Forms,...
How to improve the customer service of a B2B company
Index How is B2B customer service characterized? How to provide good customer service for a B2B company How to implement WhatsApp correctly within the tools for B2B customer service Good B2B customer service translates into sales Before we begin to establish some...
How to reduce your team’s WhatsApp message overload
Index How to deal with this work overload with WhatsApp Business API? Eliminating message overload helps the company’s productivity The best tool to solve the overload of messages in WhatsApp Customer service is one of the pillars of every company, so it is an aspect...
15 B2B Sales Training Programs
Sales is one of the foundations of every company. It is the way you generate revenue, so the attention you pay to it should not be underestimated. And by attention, we are not just talking about accounting or making projections in terms of profits. The quality of...
How to automate WhatsApp for your business
Index How to automate WhatsApp for sales What are quick replies on WhatsApp Auto-replies on WhatsApp: how do they work? Create a bot for WhatsApp The solution to automate WhatsApp with Callbell As shown in previous articles, WhatsApp is currently the most widely used...
Plan a demo call: the best WhatsApp templates you can send to your prospects
Index Recommendations to make a good WhatsApp template to schedule a call Some examples on how to write atemplate to schedule a phone call via WhatsApp Tips on how to make a good WhatsApp template to schedule a proper call How to send the template via WhatsApp to...
6+ outbound sales tools you can’t ignore
Index What are outbound sales tools? Why do companies need outbound sales tools? What are the 6 best outbound sales tools? An additional tool The best outbound sales tool Sales tools are extremely important for any sales team, this is due to the ease of managing each...
4 common customer communication problems and how to solve them
Index What is good communication with customers about? What are the most common problems? Consequences of providing poor customer service Customer service is one of the fundamental pillars of every company. It is not only about offering services and products that...
What is Treble.ai and what is its best alternative?
Index Main features and how Treble.ai works How to register on Treble.ai Advantages and disadvantages of Treble.ai Should I purchase Treble.ai? The best alternative to Treble.ai Treble.ai is a tool that focuses primarily on the use of WhatsApp for communication with...
5 Types of Content that Will Work for User Engagement in 2022
Index What Is Content Engagement? How to Measure Content Engagement 5 Types of Content to Increase Engagement Summary Creating a voice for your business and promoting it is important. But if the content you create is plain and non-engaging, the effort you’ll have to...
8 reasons why your business verification on Facebook Business Manager may be failing
Index Extra: you can’t verify website ownership 2 more reasons why the verification might fail What if Facebook requests additional documents? Verifying your business on Facebook means to verify the legitimacy of the business and its relationship with you as an...
WhatsApp Business for travel agencies
Index How does using WhatsApp for travel agencies help? The increase in sales thanks to the use of WhatsApp for travel agencies The best tool for WhatsApp in Travel Agencies It is super clear that WhatsApp is the most widespread messaging app globally. It is the first...
Top 5 tools for support teams
Index What are support tools? Why do companies need support tools? What are the top 5 tools for support teams? The best tool for customer service Support tools have been the most important ally of companies over the last few years. With the arrival of the Covid-19...
How to connect WhatsApp to VideoAsk | Callbell
Index What is VideoAsk? What is Callbell? How to Integrate WhatsApp to VideoAsk - Main Method How to integrate WhatsApp to VideoAsk with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to VideoAsk, using the Callbell...
![Correct image size in social networks [2022]](/assets/uploads/2022/06/1-1-400x250.jpg "Correct image size in social networks [2022]")
Correct image size in social networks [2022]
Index What are the most common social media image sizes searched on the web? Why is it important to have a right image size in our social networks? Conclusion We all like to have clean images with an excellent resolution in our different social networks. However, many...
8 customer service metrics your team should be monitoring
Index What are customer service metrics? What are the 8 best customer service metrics available? What are customer service metrics used for? What tool can help me obtain these metrics? Today there are many different types of businesses on the Internet. From e-commerce...
Top 7 tools for sales teams
Index What are sales team tools? Why do sales teams need tools to sell? The 7 best tools for sales teams Conclusion The way of selling and marketing products or services has changed over the years. A company that has a very well structured and powerful sales team...
How to preferably use Google My Business and get more customers
Index What is a Google business profile or formerly called Google My Business? Why does a business need a Google My Business account? How to set up a Google Business Profile for your business? How to optimize the Google My Business profile? Google is arguably the most...
How to connect WhatsApp to Jotform | Callbell
Index What is Jotform? What is Callbell? How to integrate WhatsApp to Jotform - Main method How to integrate WhatsApp to Jotform with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Jotform, using the Callbell API....
Migrate your WhatsApp account to Business API
Index Verify your account with Facebook Next steps Tips to keep your WhatsApp API account active Conclusions WhatsApp Business, despite being a very useful tool for managing a business, it falls short when it comes to a large or growing company. Hence, it is necessary...
8 examples of promotion to close more sales
Index What are sales promotions? Advantages and disadvantages of sales promotions 8 examples of promotion to close sales Where can I apply my sales promotions? What tool can help me sell more through sales promotions? People often want to buy when they notice a...
How Saysimple works
Index Main features How to register on Saysimple Advantages and disadvantages of Saysimple Should I Acquire Saysimple? Alternatives to Saysimple Saysimple is one of those tools that covers so many and different categories. It is a platform designed for large companies...
![Google My Business Messages [2022 Guide]](/assets/uploads/2022/05/1-1-400x250.jpg "Google My Business Messages [2022 Guide]")
Google My Business Messages [2022 Guide]
Index What is Google My Business? Should I use Google My Business in My Business? How to create and configure a Google My Business account? Set up messaging in Google My Business What is the Google business profile and how to set it up? Callbell: the perfect...
What is multichannel marketing and what are the benefits for your business?
Index What is multichannel marketing? What are the differences between Multichannel and Omnichannel Marketing? Advantages of Multichannel Marketing Multi-channel chat with Callbell The current market is changing along with the way we market our products and services....
How to use Telegram for delivery
Index What is Telegram? How to take advantage of Telegram for food delivery? Program a bot on Telegram to respond to requests What is Callbell and how can it help you manage Telegram for delivery? Instant messaging is totally governed by the big apps like WhatsApp,...
How does Cliengo work?
Index Main features How to register on Cliengo Advantages and disadvantages of Cliengo Should I acquire Cliengo? Alternatives to Cliengo Cliengo is a kind of chatbot developed for WhatsApp, Facebook, Instagram and live chat. This tool allows us to serve customers from...
How to connect WhatsApp to Forms.app | Callbell
Indice What is Forms.app? What is Callbell? How to integrate WhatsApp to Forms.app - Main method How to integrate WhatsApp to Forms.app with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Forms.app, using the...
11 techniques to improve your sales with Live chat software
Index How can live chat help you to improve sales? Conclusion One of the most important aspects of any business is sales and online business. They need to be constantly in touch with their prospects and customers. And that is where you can use Live chat software to...
17 message templates for WhatsApp Business API
Index What are the message templates for the WhatsApp Business API? How do message templates for the WhatsApp Business API work? 17 Templates for WhatsApp Business API Use Callbell for message templates in support and sales teams Automatic messages or templates for...
Social CRM: what are the benefits and how to implement it in your company?
Index What is a social CRM? What are the benefits of social CRM? How to choose the right CRM for your company? What tools can complement social CRM and achieve more sales? Nowadays most of the people in the world use the internet. It is known that users go online for...
B2C sales and B2B sales: what are the main differences?
Index What is B2B? What is B2C? B2B business model: examples B2C business model: examples Differences between B2B and B2C sales representatives B2B and B2C sales techniques Conclusion If you do not know much about selling, you may not know some of the more popular...
Selling on Facebook Marketplace: all the benefits
Index What is Facebook Marketplace? Benefits of Using Facebook Marketplace Enhancing the Facebook Marketplace with WhatsApp and Instagram Direct The best tool to manage Facebook Marketplace messages Facebook has a very interesting section for all merchants. Here, in...
![Create ads on TikTok that link to WhatsApp [Guide 2024]](/assets/uploads/2022/04/My-project-2-400x250.jpg "Create ads on TikTok that link to WhatsApp [Guide 2024]")
Create ads on TikTok that link to WhatsApp [Guide 2024]
Index How to create a TikTok for Business account? Why is recommended using WhatsApp in your TikTok marketing strategy? How to create ads on TikTok that link to WhatsApp? How to integrate your communication strategy with Callbell The strong growth of TikTok in recent...
How to connect WhatsApp to Odoo | Callbell
Index What is Odoo? What is Callbell? How to integrate WhatsApp to Odoo - Main method How to integrate WhatsApp to Odoo with Zapier - Alternative method We are going to explain to you in a very easy, simple and fast way, how companies can link WhatsApp with Odoo ,...
How to delete a WhatsApp group?
Index What is WhatsApp? What is a WhatsApp group? Delete a WhatsApp group Final conclusions Ever since WhatsApp was created, groups have been a big deal, not because it is difficult to configure or manage them, but because it often happens to be in a WhatsApp group...
How to connect WhatsApp to Teamleader | Callbell
Index What is Teamleader? What is Callbell? How to integrate WhatsApp to Teamleader - Main method How to integrate WhatsApp to Teamleader with Zapier - Alternative method Do you like the idea of joining WhatsApp and Teamleader to automate your sales processes? With...
How to join a WhatsApp group via link?
Index What is WhatsApp What is a WhatsApp group Join a WhatsApp group via link Final conclusion In many cases, WhatsApp groups are used by companies and individuals to promote their products or services. This is considered an integral part of the marketing strategy....
The first CRM integrated with Facebook
Index How Callbell integrates with Facebook How can I get my customers to contact me on Facebook? What key features should you set up on Callbell to provide a good CRM experience with Facebook? Facebook as a business tool Messaging apps are currently one of the...
The first CRM integrated with Telegram
Index How Callbell integrates on Telegram How can I get my customers to contact me via Telegram? What key features should you set up on Callbell to provide a good CRM experience with Telegram? Telegram as a business tool Instant messaging is currently one of the...
Interactive WhatsApp messages: what they are and how to use them
Index What are WhatsApp interactive messages? How are interactive WhatsApp messages used? WhatsApp quick replies Use cases Conclusion WhatsApp has a lot of cool features to give customers an excellent customer service experience. Note that most of these features are...
![Google post: everything you need to know [Guide 2022]](/assets/uploads/2022/04/Articulo-Giacomo-400x250.jpg "Google post: everything you need to know [Guide 2022]")
Google post: everything you need to know [Guide 2022]
Index What are Google posts? How to create a Google Post? How to integrate a WhatsApp CTA in a Google post? How to manage WhatsApp requests generated with the campaign In this article we will explore in detail how Google posts work, how to use them correctly and how...
How to connect WhatsApp to Tally | Callbell
Index What is Tally? What is Callbell? How to integrate WhatsApp to Tally - Main method How to integrate WhatsApp to Tally with Zapier - Alternative method In this article we will see how your company can unite WhatsApp to Tally, using the Callbell API. To make it...
Why do messaging apps offer a greater advantage over social networks?
Index What are messaging apps? Why are social networks not suitable for customer service? Advantages of messaging apps over social networks Callbell the best solution compared to social networks In recent years, the technology has been updated to the point of changing...
![How to create an account with a landline number [WhatsApp Business & WhatsApp Business API]](/assets/uploads/2022/04/img-1-1-400x250.png "How to create an account with a landline number [WhatsApp Business & WhatsApp Business API]")
How to create an account with a landline number [WhatsApp Business & WhatsApp Business API]
Index What is the WhatsApp Business API? What is WhatsApp Business? What are the differences between WhatsApp Business API and WhatsApp Business? How to create a WhatsApp Business account with a landline number How to create a WhatsApp Business API account with...
A definitive guide to WhatsApp ads
Index WhatsApp ads for companies Advantages of WhatsApp Click to Chat How to use and configure WhatsApp ads on Facebook How to create a good WhatsApp ad: accuracy, design and communication How to establish a good communication The advantages of the WhatsApp Business...
WhatsApp Broadcast vs WhatsApp Group: Which One is Better For Your Business?
Index What is WhatsApp Business? What is WhatsApp groups? What is WhatsApp broadcast? Advantages of WhatsApp groups Advantages of WhatsApp broadcast Disadvantages of WhatsApp groups Disadvantages of WhatsApp broadcast Making the right choice WhatsApp has made the...
WhatsApp Promotional/Non-Transactional Messages: Everything You Need to Know
Index What are promotional/non-transactional messages on WhatsApp? Key benefits of sending promotional messages on WhatsApp How does the WhatsApp message template work? Where to use non-transactional messages on WhatsApp What are the dos & don’ts of WhatsApp...
Why conversational commerce will become a must for brands
Index The role of motivation in the relationship between customer and seller What is conversational commerce? Personalized shopping experiences and conversational commerce How WhatsApp Business can boost your brand’s conversational commerce Callbell, the best tool to...
The 5 most common sales objections
Index What are the objections in the sale? What are the 5 most common objections? Why do people object to us during sales? What tool can help you better manage sales objections? There will always be objections to the sale. There are salespeople who, as soon as they...
How Gupshup works
Index How to access the WhatsApp Business’ API with Gupshup How to create a WhatsApp API app on Gupshup, step by step How to Verify a Facebook Business Manager Account How to go live with a WhatsApp Business API account on Gupshup How to approve new templates on...
WhatsApp Business – All the possible questions and answers
In this complete article we will show you in detail how WhatsApp Business works by trying to clarify any doubts What is WhatsApp Business? WhatsApp Business is a messaging application available for free on Android and iOS, designed for small businesses. This is an...
Facebook Ads Library: what it is and how it works
Index What is the Facebook Ads Library? How does Facebook Ads Library work? Conclusions It is no secret that companies live daily in a constant battle to improve their business opportunities. This results in constant advertising changes, increasing the cost of bidding...
12 sales tracking stats you need to know in 2022
Index What is sales tracking What are the 12 best sales tracking stats of this 2022? What tool can you use to measure account tracking? We know perfectly well that the best part of sales is definitely not tracking them. This happens because leads or potential...
Empathy in sales: why it matters and how social networks can help you
Index Why is empathy so important in sales? Why can social networks help you sell more? Callbell, the best tool to sell more with social networks Currently, the way in which companies sell online or virtually has changed a lot. We need to consider that consumers...
How to connect WhatsApp to Cognito Forms | Callbell
Indice What is Cognito Forms? What is Callbell? How to integrate WhatsApp to Cognito Forms - Main method How to integrate WhatsApp to Cognito Forms with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Cognito Forms,...
Inbound sales with WhatsApp: methodology
Index Differences between traditional marketing and inbound sales methodology Advantages of the inbound sales methodology How does the inbound sales methodology work? Maximize the impact of your inbound sales methodology with the right tools The sales process in...
What is consultative selling? All you need to know
Index The need for consultative selling and how it differs from traditional selling Information on the sales and conversion funnel Elements and characteristics of consultative selling The seller’s profile: the key to consultative selling Methods for conducting an...
Is automating WhatsApp a good idea to increase sales?
Index How does WhatsApp automation work? Benefits of automation What is the best tool to automate WhatsApp? Nowadays, process automation is particularly popular; this is because it facilitates the work or some daily activities of companies. For this reason, many...
What is social selling?
Index The importance of selling on social networks How to use social networks to sell? The best tool to manage sales and leads on social networks In the last years we have witnessed a digital transformation that has totally changed the way we sell on social networks....
How to connect WhatsApp to Nutshell | Callbell
Index What is Nutshell? What is Callbell? How to Integrate WhatsApp to Nutshell - Main Method How to integrate WhatsApp to Nutshell with Zapier - Alternative method Have you wondered how to integrate WhatsApp and Nutshell to automate and solve your sales processes?...
How to obtain your company’s metrics on WhatsApp
Index What are WhatsApp metrics? What tools can provide you with metrics on WhatsApp? Why is it so important to have metrics on WhatsApp? Callbell, the best tool for obtaining metrics on WhatsApp What metrics can Callbell offer us? Metrics on WhatsApp are a feature...
The best CRMs for WhatsApp in 2022
Index What is a CRM? What is a CRM for WhatsApp? What are the best CRMs for WhatsApp of 2022? Callbell, the best CRM for WhatsApp of 2022 In these complicated times, companies try to get more and better sales every day. This is mainly due to the fact that the market...
How to add a WhatsApp link in a TikTok account?
Index What is TikTok? Advantages of enhancing TikTok with WhatsApp How to insert a WhatsApp link on TikTok? What tool can I use to manage TikTok messages? TikTok is a mini video app where users can upload their favorite content with amazing filters. This type of app...
How to connect WhatsApp to Sellsy | Callbell
Index What is Sellsy? What is Callbell? How to integrate WhatsApp to Sellsy - Main method How to integrate WhatsApp to Sellsy with Zapier - Alternative method Do you want to link WhatsApp and Sellsy to automate your sales processes and make things more efficient? With...
How to sell on TikTok?
Index What is TikTok Three sales strategies on TikTok Tools to enhance your sales strategy on TikTok TikTok is not the first app used to sell online nor the first we think of when it comes to digital marketing. But as an advertising platform it is constantly evolving....
Some ideas to provide a personalized customer service with WhatsApp
Index What is Personalized Customer Service? Benefits of WhatsApp’s personalized service Ideas to offer a personalized service What is the best platform to provide a personalized customer service on WhatsApp? A personalized service is a strategy that has been...
How to sell more thanks to conversational commerce?
Index What is Conversational Commerce? What strategies can be used to sell more? What’s the best tool for practicing conversational commerce? For some years the situation in the world has been a little more chaotic due to the Coronavirus pandemic. Many companies have...
What is Multiwasap
Index Main features How to register in Multiwasap Pros and cons of Multiwasap Alternatives to Multiwasap Multiwasap is a flexible platform that will allow you to work efficiently in any field. From virtual shops to hotels, Multiwasap will put order in all WhatsApp...
What is conversational commerce and how can you apply it to increase business sales?
IndexWhat's conversational commerce?How to apply conversational commerce in your business?What is the best tool to apply conversational commerce? This has not always been the case, but with the arrival of the pandemic, it has been shown that humans need to feel...
7 ways to improve customer experience on Facebook
Index Why is Facebook useful for customer service? Can customer experience on Facebook be improved? How to build your brand through a phenomenal customer experience? Facebook has long been considered the most popular social network, for both people and businesses....
What is NPS and how to implement it via WhatsApp?
Index What is NPS? How is NPS calculated? NPS example How to implement NPS through WhatsApp The NPS is a tool used by marketers to measure the degree of satisfaction and the possibility of a customer returning to a specific company or purchasing a product or service....
Instagram Chatbot: why you need one
Index Dramatically speed up your customer service Boost sales Easily distribute discount codes and promotions Hands-off lead generation Integrate with tools like inventory management systems It’s cheap Chatbots are a very commonly-used technology on a variety of...
How Integra works
Index Main features How to register on Integra Advantages and disadvantages of Integra Should I buy Integra? Alternatives to Integra Integra is an all-in-one type of tool, meaning that it is capable of bringing together various social networks and communication...
What is personalized service and how to obtain it thanks to messaging apps?
Index What is a personalized service? What are messaging apps? Examples of personalized services The limits of chatbots and automation in personalized service Why messaging apps like Callbell help us provide a personalized service Have you ever wondered what your...
How to connect WhatsApp to Formidable Forms | Callbell
Index What is Formidable Forms? What is Callbell? How to integrate WhatsApp to Formidable Forms - Main method How to integrate WhatsApp to Formidable Forms with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to...
What is Chattigo? Pros and Cons
Index How to register on Chattigo? What are the advantages and disadvantages of Chattigo? Should I use Chattigo for my business? What is the best alternative to Chattigo? Chattigo is a tool that focuses on connecting multiple service channels together with its...
WhatsApp Business for the logistics sector
Index What is the relationship between WhatsApp Business and the logistics sector? What is Callbell? How to use Callbell on WhatsApp Business? Why does Callbell improve communication in WhatsApp Business for logistics? What can I do with WhatsApp Business for...
How does Hibot chat work?
Index Main features How to sign up for Hibot chat Advantages and disadvantages of Hibot chat Should I Acquire Hibot Chat? Alternatives to Hibot Chat Hibot chat is a communication tool, its use is exclusively linked to the sales, assistance and customer service...
Are WhatsApp bots the best solution for your business?
Index What is a bot for WhatsApp? What are the most popular bots for WhatsApp? Why is a bot not the solution for giving assistance on WhatsApp? What is the best bot alternative for WhatsApp? For some time now, bots or chatbots have made their way into a world that is...
How does B2Chat work?
Index Main features How to register on B2Chat Advantages and disadvantages of B2Chat Should I purchase B2Chat? Alternatives to B2Chat B2Chat is an instant messaging tool that integrates a series of communication channels such as: Live Chat, Facebook, Instagram,...
How does Crips work?
Index Main features How to register on Crips Advantages and disadvantages of Crips Should you purchase Crips? Alternatives to Crips Crips is an instant messaging tool that integrates a number of communication channels such as: Live chat, Facebook, email, Twitter DM,...
Difference between SmartSupp and Callbell
Index What is SmartSupp? What is Callbell? What is SmartSupp used for? Why is Callbell the best alternative to a live chat? The differences between SmartSupp and Callbell are many: among them we find functionality, features, design and usability. But the biggest...
Difference between a live chat and messaging apps
Index Why should a company replace the Live chat system with instant messaging applications and what are the differences? What is a live chat? What are messaging apps? What are the main differences between live chats and messaging apps? Disadvantages of using a live...
Difference between tawk.to and Callbell
Index What is tawk.to? What is Callbell? What is tawk.to used for? Why is Callbell the best alternative to traditional live chats? The differences between Tawk.to and Callbell are really many. These include functionality, features, design and usability. First of all,...
Difference between Olark and Callbell
Index What is Olark? What is Callbell? What is Olark used for? Why is Callbell the best alternative to traditional Live Chat? The differences between Olark and Callbell are so many. These include functionality, features, design and usability. However, the biggest...
![WhatsApp API: everything you need to know [Guide 2023]](/assets/uploads/2021/11/3-1-400x250.jpg "WhatsApp API: everything you need to know [Guide 2023]")
WhatsApp API: everything you need to know [Guide 2023]
Are you considering integrating the WhatsApp Business API in your company and want to know in detail how they work? In this definitive and constantly updated guide, we will explain in detail how the WhatsApp API works. Click on this link if you want to know all the...
How to connect WhatsApp to Form Site | Callbell
Indice What is Form Site? What is Callbell? How to integrate WhatsApp to Form Site - Main method How to integrate WhatsApp to Form Site with Zapier - Alternative method In this article we will analyze how your company can connect WhatsApp to Form Site, using the...
Callbell: the first omnichannel communication platform
Index Omnichannel platforms for support Omnichannel sales platforms Multichannel platforms vs. Omnichannel What are the best Omnichannel platforms Callbell: the best omnichannel tool to serve your customers Do you know what omnichannel communication platforms are and...
Difference between Tidio and Callbell
Index What is Tidio? What is Callbell? What is Tidio used for? Why is Callbell the best alternative to traditional live chats? The differences between Tidio and Callbell are really many. Among them we have: functionality, features, design and usability. But the...
How to create a brand that sells more with WhatsApp Business
Index WhatsApp Business or WhatsApp API? How to create a brand on WhatsApp? Strategies to retain your customers on WhatsApp How to send massive messages with Callbell Callbell Shop: a free solution to create a catalog for WhatsApp Today's companies have adopted a...
Opening WhatsApp from multiple smartphones at the same time
In this short article we will explain how to use the same WhatsApp account on multiple phones simultaneously so that multiple people can use the app at the same time. As many of you know, WhatsApp cannot be opened from multiple smartphones simultaneously. In fact, the...
WhatsApp Web on 4 screens VS WhatsApp Multi Agent
Index What are the differences between WhatsApp web on 4 screens and WhatsApp Multi Agent? Advantages and disadvantages of WhatsApp on 4 devices and WhatsApp Multi Agent Tools to enhance WhatsApp Multi Agent Recently, an additional WhatsApp update appeared, which...
Alternatives to WhatsApp Business
Index What is WhatsApp Business and why should we look for an alternative? Advantages and disadvantages of WhatsApp Business Callbell as the best alternative to WhatsApp Business Not all people or businesses want to use WhatsApp as their primary method of...
How do temporary messages on WhatsApp work?
Index What are temporary messages? In what situation is it worthwhile to use temporary messages? In this article we will explain in a simple way how temporary messages on WhatsApp work and what they are for. This is a new feature that recalls Telegram's temporary...
What are the best omnichannel platforms of 2023?
Index What are omnichannel platforms? Comparison of the best omnichannel platforms of 2023 What is the best omnichannel platform? In 2022, we will have more omnichannel platforms that will function perfectly and thus serve different types of companies and business...
How to connect WhatsApp to Formstack | Callbell
Index What is Formstack ? What is Callbell? How to integrate WhatsApp to Formstack - Main method How to integrate WhatsApp to Formstack with Zapier - Alternative method Today we are going to see how companies can connect WhatsApp to Formstack, using the Callbell...
How to generate leads on WhatsApp with Spotify Advertising
Index Spotify Ad Studio: how it works How to insert a WhatsApp link in a Spotify ad Spotify has changed the way people listen to music. With over 300 million active users per month (half of whom access Spotify with a free account every day) the potential in terms of...
How to open a new WhatsApp chat without having the number saved in the address book
In this article we will show you how to start a new WhatsApp Web chat from a PC if the contact number has not been saved in your phone's address book. If you are consulting this article it is because you have surely encountered this problem: How do I start a new...
How Monday.com works
Index What is Monday Advantages and disadvantages of Monday.com Who can use Monday Monday features Since 2020, companies have completely changed the way they work, migrating to a more hybrid and remote model. Being able to work from home is priceless. This is why many...
How to create a sales funnel on WhatsApp?
Index Benefits of the sales funnel on WhatsApp How does a sales funnel work? How to generate more leads with WhatsApp? How to send massive messages with Callbell Callbell Shop: a free solution to create a catalog for WhatsApp WhatsApp is one of the most used tools in...
How to create a perfect Instagram feed?
Index Instagram for business Why businesses should create a great Instagram feed How to create a perfect Instagram feed in a simple way? Important services and projects have emerged over the past decade. These have become the central marketing axis of products and...
How to share your location via WhatsApp?
Index What is location sharing for? How to boost my delivery business with Callbell? It’s been a long time since WhatsApp entered the market with its various updates. One of the most important concerns undoubtedly the location sharing va the platform. This feature is...
Omnichannel platform for sales
Index What are omnichannel platforms How online sales work nowadays The best omnichannel platform for sales For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....
Sales strategies for WhatsApp
Index What impact WhatsApp has had for business Recommendations for dealing with customers on WhatsApp Sales strategies that will help your WhatsApp Business How to send massive messages with Callbell Callbell Shop: a free solution to create a catalog for WhatsApp...
WhatsApp Web on 4 screens
Index What is WhatsApp for multiple devices? How does WhatsApp Web work on 4 screens? Advantages and disadvantages of WhatsApp on multiple devices An alternative to WhatsApp Web on 4 screens or more devices Since WhatsApp has become famous, most of its users have...
Omnichannel platforms vs. Multichannel
Index What are multichannel platforms? What are omnichannel platforms? Which platform is better? The best omnichannel platform It’s clear that the terms multichannel and omnichannel are not very well known. The truth is, most of the platforms we know of use these...
Omnichannel platform for support
Index What are omnichannel platforms How customer service works nowadays The best omnichannel platform for support For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....
WhatsApp and Instagram for restaurants
Index Why would I choose WhatsApp and Instagram for managing a restaurant? What are the benefits of using social networks for a restaurant? How can I use WhatsApp and Instagram to manage my restaurant? What is Callbell and how can it help me manage restaurants through...
Top WhatsApp Business Welcome Messages Your Business Should Use
Index What are WhatsApp Business welcome messages? Why should you use welcome messages on WhatsApp Business? What are the benefits of using great welcome messages on WhatsApp? What should a good welcome message on WhatsApp Business contain? What are the best WhatsApp...
![Instagram Shopping: how does it work? [2023 Guide]](/assets/uploads/2021/08/Imagen-1-400x250.png "Instagram Shopping: how does it work? [2023 Guide]")
Instagram Shopping: how does it work? [2023 Guide]
Index What is Instagram Shopping Instagram Shopping for Business First steps on Instagram Shopping How can I connect my catalog to Instagram Shopping? What drawbacks can arise? How to buy and sell through Instagram Shopping How to boost your Instagram shop with the...
Tools for managing messages on social networks
Index Why is it necessary to manage messages on social networks? The 5 best tools to manage messages on social networks Why is it advisable to manage messages via Callbell? How does the integration of social networks with Callbell work? For some years now, small and...
![Instagram Direct Marketing: Here’s How It Works [2023 Guide]](/assets/uploads/2021/07/InstagramMarketing-400x250.jpg "Instagram Direct Marketing: Here’s How It Works [2023 Guide]")
Instagram Direct Marketing: Here’s How It Works [2023 Guide]
In this guide we will show you comprehensively how your company can develop an Instagram Direct marketing campaign. Index What is Instagram Direct? Why do marketing via Instagram Direct What are the Instagram Messenger API Use Instagram Direct to sell Use Instagram...
Instagram messages for businesses
Índice The Messenger API has been opened for Instagram Why is the Instagram Messenger API so important for businesses? What can you do with the Instagram Messenger API? Callbell and its integration with the Instagram API In recent years, many companies (if not almost...
Multi-agent WhatsApp platforms
Index What should I consider when choosing a multi-agent WhatsApp platform? What are the best Multi-agent WhatsApp platforms? Conclusions Multi-agent WhatsApp is a feature that allows us to use the WhatsApp Business API in a particularly effective way, as it is...
How to connect Instagram to external platforms?
Index Risks of connecting Instagram to external platforms What external platforms can I connect to Instagram? What can we do with these platforms? What is Callbell and what can I do with this platform for Instagram? How to connect Callbell to Instagram? Instagram is...
How Respond.io works
Index Main features How to register on Respond.io Advantages and disadvantages of Respond.io Alternatives to Respond.io Respond.io is a business messaging company that stands out for its specialized and dedicated services to companies, especially in the fields of...
How Trengo works
Index Main features How to register on Trengo Advantages and disadvantages of Trengo Alternatives to Trengo Trengo is a tool that allows companies to communicate with their customers and their teams; It is a fairly practical solution because it brings all...
Receive messages on WhatsApp starting from Facebook
Index Tips for writing an engaging post Optimize your call to action How to add the WhatsApp button to a Facebook’s post? Enhance views and support efficiently Callbell Shop: an alternative to connect WhatsApp to Facebook Whenever we publish a post on our Facebook...
How to use Instagram to communicate with customers
Index Best practices to improve communication Instagram features to gain customer attention Communicating well means selling more Tools to improve the communication process Paying attention to all the messages we receive on Instagram is very important, as it helps to...
How to create ads that link to Instagram Direct
Index Sponsored ads for Instagram Direct: here’s how Why use Instagram Direct for sales or support? How to customize ads for Instagram Direct How to organize a team dedicated to Instagram Direct In this article, we show you how you can create effective ads linked to...
Multi-agent Instagram Direct: how it works
Index What is Instagram Direct Multi-agent Instagram Direct What is Callbell When a company receives many requests, questions or tickets, there is often a need to hire more staff in order to respond to all those messages: this leads to certain inconveniences, such as...
CRM for Instagram Direct
Index What is Instagram Direct What is a CRM How to turn Instagram Direct into a CRM Callbell, the platform that allows you to manage leads via Instagram Direct Using Callbell as a CRM for Instagram Direct Alternative methods to sell on social networks Nowadays, many...
Open Instagram Direct from multiple computers simultaneously
Index What is Instagram Direct How to open Instagram Direct on different computers How does Callbell work Instagram Direct is a service offered by Instagram that allows its users to communicate with each other, it is very innovative because it has a series of...
Instagram Direct for teams: here’s how it works
Index What changes with the arrival of the Instagram Direct API Why use Instagram Direct as a team How to sell via Instagram Direct How to use Instagram Direct for customer support How to start using Instagram Direct as a team In this article, we show you how the...
How to use WhatsApp for Human Resources
Index How to use Callbell on WhatsApp Why Callbell improves communication on WhatsApp for HR How can I use WhatsApp with HR? Success stories We all know that WhatsApp is one of the most important and used communication channels today, many companies use it to offer a...
How Leadsales Works
Index Main features How to register on Leadsales Advantages and Disadvantages of Leadsales Alternatives to Leadsales Leadsales is a company different from the others: that is, those focused mainly on the CRM function for WhatsApp, which makes them a CRM for the same...
How Infobip works
Index Main features How to register on Infobip Advantages and disadvantages of Infobip Alternatives to Infobip Infobip is a leading company in omnichannel communication, it helps companies that work to create relationships with their customers: the main points on...
Receiving payments via WhatsApp: what’s going on?
Index What is WhatsApp Pay? How do you make payments via WhatsApp? What are the limits for WhatsApp payments? What will this new WhatsApp tool look like? WhatsApp Pay in India and Brazil Where can WhatsApp Pay be activated? Alternatives to WhatsApp Pay Callbell and...
WhatsApp Business vs Google My Business: how they work and how are they different
Index How WhatsApp Business works How Google my Business works Google’s new challenge: conquering the instant messaging market for businesses Google My Business messages: here’s how to activate them WhatsApp Business and Google My Business compared How to connect...
![How to connect WhatsApp to Google My Business [Guide 2023]](/assets/uploads/2021/05/imagen-1-400x250.jpg "How to connect WhatsApp to Google My Business [Guide 2023]")
How to connect WhatsApp to Google My Business [Guide 2023]
Index How to activate WhatsApp as the main messaging channel in Google My Business? Benefits of Google My Business How to encourage interaction via WhatsApp using Google My Business? How to connect WhatsApp to Google My Business step by step? How to reply to all...
How to reduce inbound call volumes with WhatsApp
Index WhatsApp vs Calls: how to optimize your contact center customer support The WhatsApp Business API integrated within the Callbell platform What are the advantages of using WhatsApp to reduce phone calls Do you provide telephone support for your customers and you...
A single WhatsApp Business to be integrated into multiple departments
Index Is it possible to enable a single WhatsApp business number? How to create a single WhatsApp account for companies? How to integrate WhatsApp into the various departments? Why is it advisable to integrate a single number for various departments? How does...
How can your brand do marketing on WhatsApp
Index The benefits of doing marketing via WhatsApp How your brand can set up a marketing strategy on WhatsApp How to use Callbell for mass sending on WhatsApp 3 brands that adopt a successful marketing strategy on WhatsApp In this article we’ll show you how your brand...
How to connect WhatsApp to Facebook for ads
Index Why link WhatsApp to a Facebook page How to create ads to generate sales on WhatsApp? How to write a text that generates leads on WhatsApp? How can you manage all the traffic generated by Facebook campaigns on WhatsApp? Callbell Shop: an alternative to connect...
How chain stores can use the same WhatsApp number
In this article we’ll show you how a chain of stores can centralize their client communications in a single WhatsApp number, and use an automatic routing system to manage and allocate conversations to different sales and/or support teams in the various locations Index...
How to distribute in an automated way chats from WhatsApp, Facebook Messenger, Instagram Direct and Telegram
Index How Callbell’s automatic routing works Using the Routing to assign chats to various company departments (Case 1) Using the Routing to answer FAQs (Case 2) Using the Routing to assign chats to various corporate locations (Case 3) Differences between Callbell’s...
Is your WhatsApp Business number blocked? Here’s how you can get it back
In this article we will explain how you can retrieve a number that has been banned from WhatsApp and you get the message "your phone number is suspended from using WhatsApp" when you open the app Index Blocked WhatsApp account: what it means How to unblock a blocked...
How to connect WhatsApp to Wufoo | Callbell
Indice What is Wufoo? What is Callbell? How to integrate WhatsApp to Wufoo - Main method How to integrate WhatsApp to Wufoo with Zapier - Alternative method Today we are going to see how companies can integrate WhatsApp to Wufoo, using the Callbell API. To proceed you...
How WATI works?
Index Main features How to subscribe on Wati Advantages and disadvantages of Wati Should I buy Wati? Alternatives to Wati Wati is a company designed to offer a developed and customer-focused service, through WhatsApp, thus creating a solution suitable for this...
How Sirena App (Zenvia Conversion) works?
Index Main features How to sign up on Sirena (Zenvia Conversion) Advantages and disadvantages of Sirena (Zenvia Conversion) Should I buy Sirena (Zenvia Conversion)? Alternatives to Sirena (Zenvia Conversion) Sirena (Zenvia Conversion) is a company that aims at...
How to create a generic app on Facebook Business Manager
Index What is the purpose of creating a generic app on Business Manager Steps for creating a generic app on Business Manager What you need to complete the Business Manager account verification What is the purpose of creating a generic app on Business ManagerAny...
How to use Telegram with multiple users at the same time
In this article we will explain how to use Telegram with multiple users at the same time. This feature is extremely useful for those companies that wish to provide customer service or sales support using Telegram. Telegram is certainly one of the most popular instant...
How MessageBird works
Index Main features How to sign up on MessageBird Advantages and disadvantages of MessageBird Should I purchase MessageBird? Alternatives to MessageBird MessageBird is a company that aims at offering a specialized service in the management of a company's multi-channel...
Is it possible to send bulk messages via WhatsApp?
Index What are bulk messages? It is recommended to create bulk message campaigns with WhatsApp? How can I create bulk messages on WhatsApp? How to send massive messages with Callbell Final Recommendations Sending bulk messages has always been considered an excellent...
![How to add WhatsApp to Instagram [2023 Guide]](/assets/uploads/2021/03/Link-WhatsApp-to-Instagram-400x250.jpg "How to add WhatsApp to Instagram [2023 Guide]")
How to add WhatsApp to Instagram [2023 Guide]
Index How to insert a WhatsApp button in your Instagram bio What are the benefits of connecting WhatsApp to Instagram? Alternatives to add WhatsApp to Instagram In this article we’ll explain how to add a button to your Instagram profile that allows your followers to...
Differences between WhatsApp Business and WhatsApp Business API
Index WhatsApp Business App WhatsApp Business API Advantages and disadvantages between WhatsApp Business App, WhatsApp and WhatsApp Business API All the advantages of using Callbell’s WhatsApp Business API Do I have to use the WhatsApp Business API? Over the years,...
How to find the Facebook Business Manager ID
Index What’s Facebook Business Manager ID? How can you find you Facebook Business ID? What is Facebook Business Manager How to verify a Facebook Business Manager account Facebook Business Manager ID and WhatsApp Business API When we advertise on Facebook, and we...
How to sell via Instagram Direct
Index What do you have to do to start selling on Instagram Direct? Why choose Instagram Direct as a communication channel? In this article we show you all the steps you need to follow to start selling through Direct, Instagram's messaging channel Instagram - the...
How to sell via WhatsApp without having a website
Index Strategies to sell via WhatsApp without a website How to exploit WhatsApp to build customer loyalty How to increase your WhatsApp sales using other social networks What to keep in mind when using WhatsApp as a sales tool Tools that can improve the effectiveness...
The first CRM integrated with WhatsApp
Index Is WhatsApp Business a CRM? CRM integrated with WhatsApp Business APIs: how it works What CRM features do you need to sell through WhatsApp? Increase your business sales thanks to WhatsApp Provide customer support through WhatsApp Using Callbell as a CRM for...
How to set up your WhatsApp Business catalog
Index What are WhatsApp catalogs How the WhatsApp catalog works How to create an items catalog within WhatsApp Business How to share the products of your catalog on WhatsApp Which tool can help you increase sales productivity through WhatsApp Business? What kind of...
![How to create a link with your WhatsApp number [Guide 2024]](/assets/uploads/2021/02/4-1-400x250.jpg "How to create a link with your WhatsApp number [Guide 2024]")
How to create a link with your WhatsApp number [Guide 2024]
In this article we will explain how to create a link to allow your customers to communicate via WhatsApp with your company, with just one click Index Creating a WhatsApp link: here’s how How to customize a WhatsApp link Generate a WhatsApp link online How to integrate...
How to create a WhatsApp QR code
In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients Index What is a WhatsApp QR code? Using the Whatsapp QR code on your company profile Create a personalized Whatsapp QR code with QR code...
How to connect WhatsApp to Microsoft Forms | Callbell
Indice What is Microsoft Forms? What is Callbell? How to integrate WhatsApp to Microsoft Forms In this article we will analyze how your company can connect WhatsApp to Microsoft Forms, using the Callbell API. To proceed you must have an account Callbell and an account...
What changes with WhatsApp’s new terms of use
In this article we’ll explain what changes with the recent update of WhatsApp’s terms of use Index Why is WhatsApp changing its terms of use? WhatsApp is forcing its users to accept the new terms of use: here’s why WhatsApp for companies: WhatsApp Business and...
![WhatsApp for contact centers [2021 Guide]](/assets/uploads/2021/01/11-ideas-of-how-to-improve-quality-score-in-a-call-center-400x250.png "WhatsApp for contact centers [2021 Guide]")
WhatsApp for contact centers [2021 Guide]
In this article we’ll find out how to use the famous instant messaging app within your contact center, and how to better manage it using the WhatsApp Business API Index Why should you integrate Whatsapp within your contact center? The advantages of using WhatsApp in a...
How to integrate WhatsApp within your Shopify store
In this article, we’ll show you how to integrate WhatsApp within the famous Shopify e-commerce platform in just a few steps, and why it can be a fundamental addition for your e-commerce Index What are the differences between WhatsApp and traditional Live Chat tools?...
How to use Twilio’s WhatsApp Business APIs
In this article, we will show you how to integrate Twilio's WhatsApp Business APIs to the Callbell platform in just a few minutes, in order to use the newly verified WhatsApp line and start interacting with your clients Index How to manage the WhatsApp chats of a line...
What are the WhatsApp Business APIs for?
Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel Index How can your company take advantage of the WhatsApp Business APIs? The steps to request the WhatsApp Business...
How to use WhatsApp for Hotels and Resorts
In this article, we will see how hotels and resorts can exploit the potential of the famous messaging app and the advantages that can derive from its use in the tourism sector Index How can your hotel or resort use WhatsApp? WhatsApp Business or WhatsApp Business API:...
WhatsApp for real estate agencies: here’s how you can use it
In this article, we’ll show you how you can take advantage of this messaging app in your real estate agency, in order to manage your customers Index What are WhatsApp Business’ features? Why use WhatsApp to sell homes? Offer after-sales assistance via WhatsApp How...
How to use WhatsApp in a dealership business
In this article, we will show you how to use the now ubiquitous messaging app in your dealership, to sell cars and offer an after-sales service to your customers Index Why use WhatsApp to sell cars? Offer after-sales assistance via WhatsApp How your dealership can...
How to reduce costs on customer support for SME
Index Why ensure proper training is important for your team? Use automated tools for assistance Adopt a cross-channel approach for reaching more customers Answer questions before they arise with an FAQ section Design your website properly for a better user experience...
Multi-agent WhatsApp: here’s how it works
In this article, we will discover how to use WhatsApp Business within your team and ensure that your sales and/or support team can manage and respond to customer chats from a single WhatsApp company account Index WhatsApp, WhatsApp Business and WhatsApp Business API:...
How to use WhatsApp for an e-commerce website
In this article we will find out the importance of implementing a conversational marketing strategy. In particular, we will see how companies in the world of e-commerce can exploit the power of WhatsApp as an instant communication tool Index How to generate leads via...
How to use WhatsApp and Messenger in the delivery industry
The world of instant messaging is dominated by the two apps owned by Facebook, the Californian giant: WhatsApp and Messenger. Today we analyze how to exploit these communication channels for home deliveries, to maximize the potential in the delivery business. Index...
WhatsApp for insurance companies
In this article, we will find out how insurance companies can use WhatsApp Business as a communication, sales and customer support channel Index Practical cases in which insurance companies can use WhatsApp How can insurance companies implement WhatsApp among their...
WhatsApp for medical clinics
In this period outlined by new restrictions and social distancing, WhatsApp is radically changing the way we communicate, in the most varied sectors. In this article, we will explain how WhatsApp features can be exploited by medical clinics Índice Why can WhatsApp...
Telegram for Business
Recently Telegram has reached 400 million users around the world, becoming the biggest competitor of the messaging giants, WhatsApp and Facebook. In this article, we’ll show you how to make the most of this platform for your business Index How to use Telegram for your...
WhatsApp Business verified: how to get the green badge
In this article we will explain how you can obtain a verified WhatsApp account that shows, instead of the phone number, the company name along with a green badge on the right that indicates that it has been verified by WhatsApp Index Why request a verified WhatsApp...
How to verify your Facebook Business Manager account
Facebook has developed Business Manager to help companies manage and organize their Facebook pages and advertising accounts. In this article, we will understand how the Facebook Business Manager account verification process works (a mandatory process to get access to...
Telegram for Teams: Here’s how it works
In this article you will find a series of ideas to use Telegram in a collaborative way, to communicate with your customers during the sales process or during the support phase. Index Managing a shared Inbox on Telegram How to use Telegram for your company’s sales team...
WhatsApp marketing: all you need to know
WhatsApp can certainly be an important marketing tool for your business. In this guide, we will find out how your business can use WhatsApp to sell products and services, and how you can use it to promote your brand. Index Marketing on WhatsApp? Here are the rules to...
The 4 best business tools for WhatsApp
In this article we bring to you the 4 best software platforms to turn WhatsApp into a real channel of communication and interaction with your customers. IndexTo create a chatbot: LandbotFor customer support and sales: CallbellTo collect feedback: Outside VoiceTo be...
WhatsApp Business multi-device: will this be a solution for companies?
WhatsAppBetaInfo, the online newspaper that investigates the new releases of WhatsApp, recently announced that WhatsApp is testing the possibility of being able to associate up to 4 devices at the same time. Index How will WhatsApp’s multi-device functionality work...
Why companies must adopt an omnichannel customer service strategy
Index How customer service is changing over time What is Omnichannel? How is an omnichannel service center different from a multichannel one? Why do you need an omnichannel service center for your business? Conclusions How customer service is changing over time Few...
How to grow your business thanks to Messenger and WhatsApp
In this article we will discover how we can use WhatsApp and Messenger to increase sales and grow our business. Index Why sell on WhatsApp and Facebook Messenger How to generate leads on Messenger and WhatsApp through Facebook Ads How to organize and structure your...
CRM for WhatsApp contact management
Using the WhatsApp channel for your business will offer a number of advantages, one above all, the ability to reach users anytime and anywhere. Getting a WhatsApp contact will pave the way to customer loyalty, given the informal nature of the famous messaging app,...
Is it possible to integrate WhatsApp to Slack?
Is it possible to manage support requests from WhatsApp on Slack? Is there a way to connect WhatsApp Business to my Slack account? There is currently no official integration between Slack and WhatsApp. As you can read from the Slack Integrations page, it is not...
Is it possible to integrate WhatsApp to Salesforce?
Is it possible to integrate a WhatsApp Business account with Salesforce in order to synchronize contacts and chats coming from the messaging application? The integration between WhatsApp and Salesforce was announced during the Spring Release in April 2019. With this...
Selling cars on WhatsApp: here’s how to do it
In this article, we will analyze how WhatsApp has become essential for the sales and customer support departments of companies in the automotive sector. Index How to sell cars and motorcycles via WhatsApp The Covid-19 effect on the automotive market, the response with...
How to increase retail sales using WhatsApp
In this article, we will see how to we can increase the sales of a retail business using WhatsApp. Index Offer a new experience to customers through advice and recommendations WhatsApp & Retail: how to guide and inform the user while browsing your e-commerce Offer...
CRM for WhatsApp multi-agent
If you are a company that has decided to use WhatsApp for the sale of its products or services, or to provide customer assistance, then you will need to organize a team dedicated to these activities in an organized way. The problem is that the default version of...
How to use WhatsApp APIs for customer support
In this article we will talk about how your company can use WhatsApp Business APIs to provide customer support in scalable, form through the most popular messaging app in the world. Index How to request access to WhatsApp Business APIs How to provide customer support...
The best communication tools for remote teams
In this article we are going to find out the main tools your company can adopt to facilitate internal and external communication when your team works remotely. Index Slack, to communicate with your team Callbell, to use Whatsapp and Messenger collaboratively Zoom, for...
CRM integrated with WhatsApp Business for sales management
Among the most useful features of WhatsApp Business is being able to manage sales directly through Callbell's CRM, which allows you to organize your WhatsApp leads and create the sales funnel that best suits their needs. You can start communicating via WhatsApp right...
The advantages of using Whatsapp and Messenger for your business in times of emergency (Covid-19)
Index Sales and logistic management of orders (E-commerce) Avoiding the isolation of smart Workers Empathic communication with patients Support from NGOs and associations to users E-learning and parent / teacher communication The current global health crisis we are...
Manage WhatsApp leads
The success of your business also depends on the ability to better manage potential customers, accompany them along the funnel and finalize the sale of your product or service. The spread of instant messaging apps, and in particular the predominance of WhatsApp, has...
How to sell trips with WhatsApp
If you have a travel agency, a DMC or you’re a simple travel designer, you’ll know that WhatsApp is the channel that, more than anyone else, helps you empathetically connect with potential travellers and maximise sales. Index How can you sell a trip with WhatsApp...
CRM integrated with WhatsApp Business for customer support
Having a high-quality customer service that always lives up to customer expectations, all without having huge costs, is not at all easy. If you are looking for a solution for a quick and satisfactory assistance, we recommend that you try doing it via WhatsApp....
Open WhatsApp from multiple computers simultaneously
In this article we will find out how to use the Web version of WhatsApp on multiple computers simultaneously to make sure that more people can use the app at the same time. As many of you know, it is not normally possible to open WhatsApp Web from multiple computers...
Statistics for WhatsApp Business
Callbell's CRM integrated with WhatsApp allows a more structured and professional management of your chats coming from the famous instant messaging app. Using WhatsApp within the company will give you access to all the benefits that the app offers, first and foremost...
How to use WhatsApp as a CRM
WhatsApp, the world's most popular messaging application, is increasingly becoming a leading tool in the management of customer relationships for more and more companies. In this article, we are going to discover how WhatsApp, especially in its Business version, can...
Is it possible to integrate WhatsApp to Zopim?
Is it possible to handle support requests coming from WhatsApp on Zopim? Is there a way to connect WhatsApp Business to your Zopim account? At the moment it is not possible to integrate WhatsApp to Zopim. As stated in the Integrations page, it is not possible to...
Is it possible to integrate WhatsApp to Tawk.to?
Is it possible to handle support requests coming from WhatsApp on Tawk.to? Is there a way to connect WhatsApp Business to your Tawk.to account? At the moment it is not possible to integrate WhatsApp to Tawk.to. As stated in the Integrations page, it is not possible to...
How to Create Facebook Messenger Ads
In this article we are going to find out which are the steps to follow to create an ad on Facebook that brings the users to start a chat on Messenger. Index How do you create a Facebook sponsored ad that leads a user to chat with the page via Messenger? How to...
How to automatically assign Facebook Messenger chats
In this short article we will see how to automatically assign chats coming from Facebook Messenger, and share conversations with contacts and potential customers among the various members of your sales or support team. A growing number of companies are using Facebook...
How to get access to the WhatsApp Business API with Twilio
In this article we will understand which is the easiest and fastest way to get access to the WhatsApp Business API, by performing the request procedure via Twilio. Index Why request access to the WhatsApp API via Twilio? Using Twilio to gain access to WhatsApp’s API:...
How to sell on Facebook Messenger
In this article we will see step-by-step how you can use Facebook Messenger to generate new sales for your e-commerce Index How to use Facebook Messenger for you e-commerce How to connect Facebook Messenger to your e-commerce How to connect Messenger to the product...
How to use WhatsApp with multiple users simultaneously
Discover how you can use WhatsApp with multiple users simultaneously to manage and collaborate on chats, with your contacts, and offer customer support Index Why, as of today, it was not possible to manage a WhatsApp account on multiple devices at the same time? What...
How Makers Can Establish a Reliable Brand
The small manufacturing world has undergone some major changes in the last few years, as more and more people have turned their hobbies into businesses. This has been part of a building trend which has brought consumers closer to the maker. Specialist makers are now...
How to embed Instagram Direct on your website
In this article we will discover how to embed Instagram Direct on your website to ensure that visitors can contact you through your Instagram page chat Index Instagram Direct: what is it and how does it work How can Instagram Direct be embeded on my website? Instagram...
How to generate leads with Facebook Messenger
In this short article we will see which are the best strategies you can carry out to generate leads through Facebook Messenger, increase the number of chats from potential customers and manage new contacts before, during and after they buy Index Facebook Messenger:...
Is it possible to integrate WhatsApp to JivoChat?
Is it possible to handle support requests coming from WhatsApp on JivoChat? Is there a way to connect WhatsApp Business to your JivoChat account? At the moment it is not possible to integrate WhatsApp to JivoChat. As stated in the Integrations page, it is not possible...
How the integration between Zendesk and WhatsApp works
In this article we will understand how the integration between WhatsApp and Zendesk works, how to implement it, what are the pros and cons, and what are the alternatives to Zendesk to integrate WhatsApp within the channels of your customer support Index How can you...
How to generate leads with WhatsApp
In this article we will understand how we can use WhatsApp as a lead generation tool and take advantage of the messaging app to increase our sales. Index WhatsApp Marketing? Yes, but pay attention to the rules What are the strategies to use WhatsApp for lead...
How to add Facebook Messenger Chat to your WordPress website
In this article we will show you how to add Facebook Messenger Chat to a WordPress website Index Here’s how to add Facebook Messenger chat to your website through a WordPress plugin How to customize your chat widget Analyze the statistics and performance of your chat...
How to add a Whatsapp Click-to-Chat link on WordPress
In this article we will show you how to add a WhatsApp chat button on a WordPress site Index Here’s how to add WhatsApp to your website through a WordPress plugin How to customize your chat widget Analyze the statistics and performance of your chat widget If you have...
How to manage Facebook page messages
In this article, we will see what are the best ways to efficiently manage messages coming from your Facebook page or, if installed on your website, from Facebook Messenger live chat. Index What are the advantages of providing customer support through direct messaging...
How to use Facebook Messenger as CRM
In this article we will find out how to use Messenger as CRM, generate new leads, manage the relationship with your contacts before, during and after they buy Index How to use Facebook Messenger to generate new leads? How to manage Messenger chat within a sales or...
3 approaches to provide support to a mobile-first audience
If your online business is aimed at a mobile-first audience, it’s essential to consider how to support your customers during their purchase or post-sales process: in this article we will understand how you can do this. Index What are the tools you can use to provide...
How to use Telegram to provide customer support
Telegram is much more than an instant messaging app. It’s a practical, fast and immediate tool that can be used for customer support. Telegram has 200 million daily active users per month, which is why many companies use it for their business goals. Index What is...
WhatsApp for teams: here’s how to get started
In this blog post we will understand how to use WhatsApp within a support or sales team to manage shared chats with our customers, from a single web platform. Index Shared management of WhatsApp’s inbox: here’s what changed with the arrival of the API How to use...
4 free plugins to add WhatsApp on a website
In this article we will discover which are the best free plugins to install WhatsApp on your website and allow your site visitors to start a chat in just one click Index Which are the best chat plugins to integrate WhatsApp into a website? How to install Callbell,...
How to use direct messaging apps for your customer service
Direct messaging apps are an excellent opportunity for companies that sell products or services online to optimize their customer service and, consequently, to increase sales Index What are and what are the main instant messaging apps? Learn how messaging apps such as...
How to integrate Telegram on your website
Learn how you can integrate Telegram on your website to allow visitors to contact and chat with you or join your channel with a single click Index How can you integrate Telegram into a website? Integrate Telegram with a plugin or chat widget Telegram is a new...
How to install Callbell chat widget on your website
How to install Callbell’s widget on your website and integrate Facebook Messenger, WhatsApp, Telegram and Instagram Direct Index How to integrate Facebook Messenger, WhatsApp and Instagram Direct to your chat widget Other settings: how to change the widget chat icon...
How to use Instagram Direct for customer service
Here are some tips on how you can use Instagram direct messaging (Direct) to provide customer support and increase sales Index What is Instagram Direct and how can you use it to offer customer support? How can you manage messages coming from the Instagram page? What...
The 4 best live chat plugins for an ecommerce website
Here are the best live chat plugins for your e-commerce website to provide live customer support Index Here are the three best Live Chat plugins you can install on your website provide real-time support Which is the best Live Chat plugin? Several studies show that...
6 steps to start selling with WhatsApp
If you want to sell your products online but lack the skills and/or the time necessary to build a website, WhatsApp is the channel that can help you reach your customers immediately, at no cost. Index How can you start selling via WhatsApp? Why choose to use WhatsApp...
How you can use Facebook Messenger for customer service
Discover the main advantages of using Facebook Messenger as a tool to provide support to your customers, wherever they are Index Why should a company integrate Messenger as a customer support channel? Here’s how you can start to use Facebook Messenger to chat and...
How to integrate WhatsApp on your website
Find out how you can integrate WhatsApp on your website, to allow your visitors to contact you and start chatting with just a click. Index How can you integrate WhatsApp on my website? What are the ways to add a WhatsApp click-to-chat button on the website? WhatsApp...
Here’s how Facebook Messenger live chat works
At the beginning of December 2017, Facebook released a plugin that allows those who manage a company page to install on their website a live chat based on the Messenger app. Index What are the main advantages of using Messenger as Live Chat? Why use Facebook...
How to use Whatsapp for Customer Support
In this blog post, we'll understand how your company can integrate WhatsApp to communicate with the client and provide customer support. Index Why provide customer support through WhatsApp? How can your company be found on WhatsApp? How to manage requests for...
![How to create a WhatsApp Business Account [Guide 2022]](/assets/uploads/2018/12/WhatsApp-Business-App-400x250.jpg "How to create a WhatsApp Business Account [Guide 2022]")
How to create a WhatsApp Business Account [Guide 2022]
WhatsApp Business is the app that allows companies to communicate with their clients through the most widespread application ever: here's how you can get started. Index How to install WhatsApp Business What can you customize on your WhatsApp Business page? Chatbot and...
How does GetButton work?
With GetButton, companies have to manage communication from totally disconnected platforms. That's why an alternative is needed Every day 8 billion messages are exchanged between consumers and companies via Facebook Messenger while 150 million people per month...
Here’s how new WhatsApp ads work
Not just ads in the status: with WhatsApp’s click-to-message it will be possible to sponsor the beginning of a chat with the user Index More and more companies use WhatsApp to sell: from the first contact to the purchase, all through the chat What are WhatsApp’s new...
Why messaging apps are the new customer service paradigm
Direct messaging applications like WhatsApp and Messenger are becoming the new customer service paradigm: let's figure out why. Index Why use WhatsApp or Facebook Messenger to provide customer support? What makes the use of mobile messaging applications special? If...
What changes with the release of the WhatsApp Business API
In August 2018, Facebook announced the launch of WhatsApp Business API: let's understand what changes now. Index What will we be able to do through the WhatsApp Business API? Newsletter through WhatsApp? Don’t forget the rules! Foreword: are you wondering what the...