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If you’re looking for a way to create professional forms connected to your Business WhatsApp, we recommend checking out our free WhatsApp form generator, accessible via this link:

Generate the WhatsApp form Generate the WhatsApp form

WhatsApp, in addition to being an instant messaging platform, WhatsApp has become a powerful tool useful for business communication. One of the most sought after and desired features by companies are definitely WhatsApp forms. These represent a really simple and effective way to collect important information from your customers in a completely automated way. The aforementioned can be presented in different formats, like surveys or even more complex forms entirely specialized in collecting contact data, orders or other details relevant to your business. Although WhatsApp does not have a native tool created specifically for the creation of complex forms, there are several third-party options that allow you to perform this operation in an intuitive way, like the forms tool offered by Callbell specifically for WhatsApp.

What are WhatsApp forms?

WhatsApp forms are tools or features that give all users the ability to send details to a specific WhatsApp number. All this information is stored and then transformed into a perfectly organized and perfected WhatsApp message that is then sent to the registered number (or rather, the number you want to receive the information from). In the case of Callbell, forms are a tool external to the same platform, where you can enter some mandatory data, such as the phone number on which to receive the data, the message to send, the logo and other essential information. Once the configuration is complete, this tool will provide you with a link to insert on your social networks and share with whoever you want. Every time you fill out the form thus created, you will send a WhatsApp message with all the data you want to make known. If you like this idea, you can easily access the Callbell forms tool by clicking here.

What are WhatsApp forms for?

WhatsApp forms are useful for many purposes; the most common is collecting information but, in short, they can help you create perfectly segmented sales funnels, collect data on what customers think of your company and use it to improve your activities, test the launch of new products or services, send surveys, request specific information and much more. In short, a form is a document in which you can record data on certain topics, for various purposes.

WhatsApp forms

Create WhatsApp forms with Callbell

The process to create forms on WhatsApp through Callbell is really simple. You just need to follow these steps:

  1. The first step to take is to enter this address https://www.callbell.eu/en/whatsapp-form-generator.
  2. Then, you must fill in all the data that the creator of the form asks us, like: our telephone number, the title, the subtitle and body, the logo, the font and the colours of the form.
  3. Once this is done, we add the form fields in text, link or number format, depending on what you want to do and what your objectives are.
  4. We can add a default message that will be displayed when sending the form, to then add the information that we have already received from the user.
  5. Finally, we click on the Generate a form button. Subsequently, a link will appear to share and send to all our customers or potential customers, who will then be able to fill out the form in question. Remember that all completed forms will be sent to our WhatsApp account as a message. Also, always consider that you can create as many forms as you want, consider the type of target you are referring to.

Conclusion

In conclusion, WhatsApp forms represent a unique opportunity for all companies, regardless of their actual size. Through this tool, you will have the opportunity to improve your customer communication and segmentation strategy, reaching your contacts even more accurately, optimizing your processes and obtaining really important metrics and statistics to make important and perfectly informed decisions. Are you ready to take your marketing strategy to the next level through WhatsApp forms? Start creating your first forms with Callbell now. Click here.

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Alan Trovò

About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct