Smart Live Chat for Sales and Support
Chat in real-time with your customers, increase sales, and improve support with Callbell's Live Chat.
Support and convert your customers through live chat
A modern, easy-to-install chat widget to engage, assist, and convert your website visitors. A powerful and intuitive unified inbox for your team.
Automate responses and customize your chat flows.
Reduce the workload of your support agents, generate qualified leads, and shorten the sales cycle with our AI-integrated Chatbot module.
Analyze your Team's statistics and metrics
View KPIs and statistics in real-time, such as message volume with your customers, your team's response times, pending chats, and much more.
We enable the leading companies in your industry to chat
Looking for an easy-to-install Live Chat, usable on multiple websites, and seamlessly integrates with the tools you already use in your company? With Callbell, you can easily unify all your company's conversations, monitor your team's work, and seamlessly integrate collected data. Improve interaction with your visitors and increase customer satisfaction with our efficient and versatile Live Chat solution.
Stay connected to Callbell from any device
Quickly access Callbell using versions for MacOS, iOS, Android and Windows. Download Callbell on all platforms available
Frequent Questions
What is Live Chat?
Live Chat is an essential tool for improving interaction between businesses and customers in the digital world. It is a support/sales channel that can be added to any website in just a few simple steps, offering an immediate and personalized user experience. Once installed, a widget (a chat button) appears in the lower right or left corner of your web page, allowing visitors to open a real-time dialogue window with your company's team.
When a user sends a message through Live Chat, the communication is directed to Callbell's centralized inbox. From here, team members can manage conversations using various functions designed to make work more efficient. This system ensures that every request is handled efficiently, quickly, and intuitively, improving customer satisfaction and optimizing internal processes.
Advantages of Using Live Chat
- Immediate Assistance: Offers real-time support, increasing customer satisfaction and trust.
- Increased Sales: With effective communication, you can guide customers toward a faster purchase decision.
- Direct Feedback: Collect valuable information on your customers' needs and preferences.
- Performance Analysis: Monitor interactions with advanced real-time statistics and reports to continually improve service.
Can I use Live Chat on multiple websites?
Yes, Callbell's Live Chat is easy to integrate into multiple websites. The widget is customizable, and the installation is quick. Looking for a Live Chat solution that integrates easily across unlimited websites? Our Live Chat offers a highly customizable widget and simple installation, allowing you to support your customers without technical complications. Key points include:
- Customizable Widget: Match the chat's appearance to your website design for a consistent user experience.
- Easy Installation: The widget is installed in a few steps without advanced technical skills.
- Source Site Identification: Easily identify which website each conversation comes from directly on the platform to make agents' work easier.
Can I build AI Chatbots connected to Live Chat?
Yes. To handle frequently asked questions and simple tasks, you can integrate Callbell's advanced chatbot into the live chat system. Chatbots automate basic interactions, providing quick responses without human intervention. This allows your team to focus on more complex requests, optimizing resources and improving operational efficiency. You can also associate the Chatbot with AI systems like OpenAI and connect the Chatbot with external databases and CRMs through its webhook system.
Create your account and try Callbell 7 days for free
Customize your Live Chat widget, install it on your website, invite your sales/support team, and you're ready to chat with your customers.