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Channels · Web Chat

The Web Chat that sells
and helps, as a team.

A modern, free chat widget for your website: reply to visitors in real time, qualify leads with AI and manage everything from the same inbox as your other channels.

Start Free Use Google
7 days free · No credit card
Free widget · installs in 2 minutes iOSAndroidmacOSWindows
Over 2,500 companies worldwide choose CallbellTrustpilot
  • LG
  • Herman Miller
  • BOSS
  • RENAULT
  • fnac
  • Allianz
  • Miscusi
  • PATRIZIA PEPE
Customizable widget

Build a custom chat widget for your site.

Create and customize your website widget in minutes: show active agents in real time, match colors, fonts and sizes to your brand, set up a chatbot or AI Agent and offer visitors your messaging channels too.

  • Users and agents active in real time
  • Your brand’s colors, fonts and sizes
  • Chatbot or AI Agent, always on
  • WhatsApp, Messenger and other channels as an alternative
Try it right here: change the color, font and assistant
Customize the widget12 visitors on the site now
Color
Font
Size
Assistant
Hi!Got questions? Message us, we reply right away.4 agents online
Do you deliver in Boston?AI AgentYes! We deliver in Boston within 48 hours, free over $50. Want a quote?
Or message us on
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Powered by callbell
1
DCDavid ColeWants a quote for the SUVDeal
Assigned toSarah · Sales
Internal note: already has a trade-in, offer financing.
Hot leadSales DepartmentAutomatic assignment
Shared inbox

Chat with your website visitors.

With Callbell’s unified inbox, you assign and manage your website chats across your team, with quick replies, reminders, funnels and internal notes. You can also create multiple widgets to install on different landing pages or websites.

  • Quick replies and reminders, AI writing assistant
  • Funnels, labels and custom fields for every contact
  • Collaborative internal notes only your team can see
Analytics

Analyze your Web Chat stats and metrics.

See your Web Chat KPIs in real time: conversation volume, team response times, pending chats and much more.

  • First response and resolution times
  • Performance by agent and department
  • Conversations monitored in real time with full history
First response1m 52s↓ 18% vs last week
Closed chats1.284↑ 12%
Conversations handledThis week
MTWTFSS
💬New messageTrigger · Web Chat
🤖Chatbot: “How can I help you?”3 reply buttons
🛒OrdersWebhook to your ERP
🙋Talk to usAssign to Sales
Callbell APIZapierWebhook
Automations

Automate Web Chat with chatbots and AI.

Lighten your team’s workload, qualify leads and shorten your sales cycle with the AI-powered chatbot. Connect your tools with the Callbell API or Zapier.

  • Intuitive, no-code chatbot with interactive buttons
  • API and webhooks for your systems
  • Official integration with Zapier and OpenAI
Why Web Chat

Site visitors are already interested.

A visitor with a question is a customer one step away from buying. Web Chat replies exactly when it’s needed, without anyone leaving the page.

🖥️Replies at the right momentVisitors ask while browsing prices or products: a quick reply makes the difference between a bounce and a sale.
🧲Leads qualified automaticallyThe chatbot collects name, email and needs before handing the conversation to a sales rep.
🔀Continue on WhatsAppVisitors can move the conversation to WhatsApp or Messenger and pick it up on their phone.
Connection

Install Web Chat in two minutes.

Copy a snippet to your website or install the plugin for your CMS: the widget is free and adapts to your brand colors.

  1. 1Customize the widgetChoose colors, welcome message, hours and language.
  2. 2Copy the snippetPaste the code before </body> or use the plugin for WordPress and Shopify.
  3. 3Reply from the inboxWebsite chats arrive alongside WhatsApp, Instagram and your other channels.
Other channels

All channels, one inbox.

Run WhatsApp and your other messaging channels alongside Web Chat, with the same team.

WhatsApp BusinessBusiness numbers and official APIFacebook MessengerMessenger pages and chatsInstagram DirectProfiles and direct messagesTelegramYour Telegram bot’s chatsTikTokTikTok DMs
FAQ

Questions? See what Callbell can do for you.

Check our FAQ or join our weekly webinar: we demo the platform live and answer every question.

It’s a chat widget you add to your website in a few steps. It appears as a button in a corner of the page and lets visitors message you in real time; your team replies from the Callbell inbox.

Yes, the widget is included free in Callbell: you only pay for the plan for the agents who reply to conversations.

Yes, you can install Web Chat on multiple sites and manage every conversation from the same inbox, sorted by site or department.

Yes. The AI-powered chatbot answers FAQs, collects visitor data and hands the chat to a person when needed.

Weekly webinar

How Callbell works

Live training with our team: connect your channels, try the inbox and ask us anything.

  • About 45 minutes
  • In English
  • Free
With the Callbell team
Sign up for the webinar
Can’t find the answer?Message us on WhatsApp
7 daysFree trial, no strings

Teams get superpowers. Free for 7 days.

Create your account, connect your channels and invite your sales and support team: AI handles repetitive work, people handle the chats that matter. Start in 3 minutes.

Start today Use Google
Channels · Web Chat
The Web Chat that sells & helps, as a team.

A free widget for your website: reply to visitors in real time and qualify leads with AI.

Start Free Use Google
7 days free · No credit card
iOSAndroidmacOSWindows
Over 2,500 businesses choose Callbell
LGHerman MillerBOSSRENAULTfnacAllianz
Shared inbox

Chat with your website visitors.

Assign and manage chats across teams, with quick replies, reminders, funnels and internal notes.

  • Quick replies and reminders
  • Internal notes only your team can see
Assigned toMark · Sales
Internal note: already has a trade-in, offer financing.
Analytics

Analyze your Web Chat stats and metrics.

Message volume, team response times and pending chats, in real time.

  • First response and resolution times
  • Performance by agent
First response1m 52s↓ 18%
Closed chats1.284↑ 12%
Automations & campaigns

Chatbot, API and broadcast campaigns.

Automate replies and reach customers with messages that convert.

No-code chatbotAPI, webhooks and official Zapier integration.
Interactive campaignsPromotions and newsletters with buttons and analytics.
Why Web Chat

Site visitors are already interested.

A visitor with a question is a customer one step away from buying. Web Chat replies exactly when it’s needed, without anyone leaving the page.

🖥️Replies at the right momentVisitors ask while browsing prices or products: a quick reply makes the difference between a bounce and a sale.
🧲Leads qualified automaticallyThe chatbot collects name, email and needs before handing the conversation to a sales rep.
🔀Continue on WhatsAppVisitors can move the conversation to WhatsApp or Messenger and pick it up on their phone.
Other channels

All channels, one inbox.

WhatsApp BusinessFacebook MessengerInstagram DirectTelegramTikTokSee all channels
FAQ

Questions? Get your answers.

It’s a chat widget you add to your website in a few steps. It appears as a button in a corner of the page and lets visitors message you in real time; your team replies from the Callbell inbox.

Questions? Message us on WhatsApp
Try 7 days freeDemo
Tap an avatar to discover the superpowers ⚡

Give your team superpowers. Free for 7 days.

Connect channels, invite your team, let AI do the busywork. Live in 3 min.

Start todayUse Google