Channels · Facebook Messenger

CRM for Messenger,
built for teams.

Connect one or more Facebook Pages and manage all your Messenger conversations as a team, with AI helping you reply faster, from one multi-agent platform.

7 days free · No credit card
Meta Business Partner iOSAndroidmacOSWindows
Over 2,500 companies worldwide choose CallbellTrustpilot
  • LG
  • Herman Miller
  • BOSS
  • RENAULT
  • fnac
  • Allianz
  • Miscusi
  • PATRIZIA PEPE
DCDavid ColeWants a quote for the SUVDeal
Assigned toMark · Sales
Internal note: already has a trade-in, offer financing.
Hot leadSales DepartmentAutomatic assignment
Shared inbox

Chat with customers on Messenger.

With Callbell’s unified inbox, you assign and manage Messenger chats across your team, with quick replies, reminders, funnels and collaborative internal notes

  • Quick replies and reminders
  • Funnels and labels for every contact
  • Internal notes only your team can see
Analytics

Analyze your Messenger stats and metrics.

See your Messenger KPIs in real time: message volume, team response times, pending chats and much more.

  • First response and resolution times
  • Performance by agent and department
  • Conversations monitored in real time
First response1m 52s↓ 18% vs last week
Closed chats1.284↑ 12%
Conversations handledThis week
MTWTFSS
💬New messageTrigger · Messenger
🤖Chatbot: “How can I help you?”3 reply buttons
🛒OrdersWebhook to your ERP
🙋Talk to usAssign to Sales
Callbell APIZapierWebhook
Automations

Automate Messenger with chatbots and API.

Easily build chatbots optimized for Messenger and connect your tools with the Callbell API or the official Zapier integration.

  • Visual chatbot, no code
  • API and webhooks for your systems
  • Official Zapier integration
Why Messenger

Meet customers where they are.

Every Facebook Page already has a “Send message” button. Messenger turns people who discover your brand on social into a conversation, without leaving Facebook.

💬Your existing buttonPages, posts and ads all lead to Messenger: no number to look up, no form to fill out.
🎯From ads to chatClick-to-Messenger campaigns open a conversation instead of a landing page: the lead arrives with the ad’s context.
🧾Full history, always thereCustomers see the whole chat in their app, and you see it in Callbell, with notes, labels and team assignments.
Connection

Connect Messenger in minutes.

Log in with Facebook, choose the Pages to connect and chats start landing in your Callbell inbox right away.

  1. 1Open integrationsIn the Callbell dashboard, go to Channels and click “Connect” on Messenger.
  2. 2Log in with FacebookAuthorize Callbell and select one or more Pages to manage.
  3. 3Invite your teamAssign conversations to agents and turn on the AI Agent.
Other channels

All channels, one inbox.

Run WhatsApp and your other messaging channels alongside Messenger, with the same team.

FAQ

Questions? See what Callbell can do for you.

Check our FAQ or join our weekly webinar: we demo the platform live and answer every question.

From the Callbell dashboard, open Channels, click “Connect” on Facebook Messenger, log in with your Facebook account and authorize the Pages to manage. New conversations land in the inbox right away.

Yes. With Callbell your whole team works on Messenger chats from a multi-user interface, with automatic assignment, internal notes and visibility into who is handling each conversation.

Yes, you can connect multiple Pages to one account and manage them with your other channels, filtering conversations by Page or department.

Yes. You can build no-code chatbots, turn on the AI Agent for FAQs and connect your systems with the Callbell API or Zapier.

Weekly webinar

How Callbell works

Live training with our team: connect your channels, try the inbox and ask us anything.

  • About 45 minutes
  • In English
  • Free
With the Callbell team
Sign up for the webinar
Can’t find the answer?Message us on WhatsApp
7 daysFree trial, no strings

Teams get superpowers. Free for 7 days.

Create your account, connect your channels and invite your sales and support team: AI handles repetitive work, people handle the chats that matter. Start in 3 minutes.

Channels · Facebook Messenger
CRM for Messenger, built for teams.

Connect one or more Facebook Pages and manage all your Messenger conversations as a team, with AI helping you reply faster, from one multi-agent platform.

7 days free · No credit card
iOSAndroidmacOSWindows
Over 2,500 companies worldwide choose CallbellTrustpilot
LGHerman MillerBOSSRENAULTfnacAllianz
Shared inbox

Chat with customers on Messenger.

With Callbell’s unified inbox, you assign and manage Messenger chats across your team, with quick replies, reminders, funnels and collaborative internal notes

  • Quick replies and reminders
  • Funnels and labels for every contact
  • Internal notes only your team can see
Assigned toMark · Sales
Internal note: already has a trade-in, offer financing.
Analytics

Analyze your Messenger stats and metrics.

See your Messenger KPIs in real time: message volume, team response times, pending chats and much more.

  • First response and resolution times
  • Performance by agent and department
  • Conversations monitored in real time
First response1m 52s↓ 18%
Closed chats1.284↑ 12%
Automations

Automate Messenger with chatbots and API.

Easily build chatbots optimized for Messenger and connect your tools with the Callbell API or the official Zapier integration.

  • Visual chatbot, no code
  • API and webhooks for your systems
  • Official Zapier integration
Why Messenger

Meet customers where they are.

Every Facebook Page already has a “Send message” button. Messenger turns people who discover your brand on social into a conversation, without leaving Facebook.

💬Your existing buttonPages, posts and ads all lead to Messenger: no number to look up, no form to fill out.
🎯From ads to chatClick-to-Messenger campaigns open a conversation instead of a landing page: the lead arrives with the ad’s context.
🧾Full history, always thereCustomers see the whole chat in their app, and you see it in Callbell, with notes, labels and team assignments.
Connection

Connect Messenger in minutes.

Log in with Facebook, choose the Pages to connect and chats start landing in your Callbell inbox right away.

  1. 1Open integrationsIn the Callbell dashboard, go to Channels and click “Connect” on Messenger.
  2. 2Log in with FacebookAuthorize Callbell and select one or more Pages to manage.
  3. 3Invite your teamAssign conversations to agents and turn on the AI Agent.
Other channels

All channels, one inbox.

Run WhatsApp and your other messaging channels alongside Messenger, with the same team.

FAQ

Questions? See what Callbell can do for you.

Check our FAQ or join our weekly webinar: we demo the platform live and answer every question.

From the Callbell dashboard, open Channels, click “Connect” on Facebook Messenger, log in with your Facebook account and authorize the Pages to manage. New conversations land in the inbox right away.

Weekly webinar

How Callbell works

Live training with our team: connect your channels, try the inbox and ask us anything.

  • About 45 minutes
  • In English
  • Free
With the Callbell team
Sign up for the webinar
Can’t find the answer?Message us on WhatsApp
Tap an avatar to discover the superpowers ⚡7 daysFree trial, no strings

Give your team superpowers. Free for 7 days.

Create your account, connect your channels and invite your sales and support team: AI handles repetitive work, people handle the chats that matter. Start in 3 minutes.